Log in at Manager Portal and click Events in the top rail.
Click Create Event.
Enter event information:
Enter your Event Name.
Select online (webinar) if your event does not have a fixed location.
For in-person events, choose a venue:
If your venue already exists, select it.
Otherwise, click New Venue to add one.
Choose your Event Type, Event Category, and Sub-Category.
Add an event image (suggested size: 750px by 472px) and a full event description.
On the following page, select One Time Event if your event only has one time. If your event has multiple times, select Schedule Multiple Dates/Times.
Enter your time(s). If entering multiple times, our system supports bulk creating multiple times.
Enter your tickets, capacity, and when sales should start. Adjust advanced settings for each ticket by clicking Settings next to the ticket. If you have multiple event times and need to specify specific tickets for specific dates, that can be done after the event is created.
General Admission (GA) event times determine when your tickets are valid. You can easily add new time slots, edit existing ones, or duplicate a time slot to save setup effort.
The Attendee Communication section is a dedicated area in the left-hand menu of your event management page. This is separate from the Times & Tickets section and contains all settings related to your event’s email communications.
Click on Attendee Communication (located below “Times & Tickets”)
This will open the communication settings page
The Attendee Communication section is where you can modify email timing and sending options. However, the actual email templates are edited under Settings > Confirmation & E-tickets > View/Modify Email Templates.
Under Settings > Confirmation & E-tickets > View/Modify Email Templates, you can edit the content of:
Event reminder templates
Post-event follow-up templates
Order confirmation templates
Custom email templates
When you enable reminders or post-event emails in the Attendee Communication section, the system uses the templates you’ve configured in the Settings area. You must set up both the sending options (in Attendee Communication) and the template content (in Settings) for a complete email solution.