Create a promo code that adjusts (or “removes”) the tax on an order.
Steps:
Go to the Promo Codes section in your manager dashboard.
Create a new promo code.
Click the blue text that says “Is this code for a school or organization that is not liable for sales tax?”, and set the option to Yes to remove the tax from the order.
Inform qualifying customers to use this promo code at checkout.
Sales Tax Handling:
SimpleTix collects and tracks tax details but does not remit sales tax on your behalf. Tax funds are passed on to your payment processor, and you remain responsible for filing. SimpleTix cannot provide advice on whether or not your events are subject to Sales Tax
SimpleTix does not support automatically calculating sales tax rates based on the buyer’s zip code. The tax rate is set at the event level and applies to all purchases regardless of the customer’s location.
You can set different sales tax rates for different events, which allows some flexibility in handling regional tax differences. For Square items, you can set tax rates at the item level when adding them in the Suggested Square items under the event.