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Enabling or Disabling Square Gift Cards

1. Log in to your Manager Portal.
   • Option A: Direct access – visit https://manager.simpletix.com/general/order-form
   • Option B: Via Settings – click Settings in the top navigation, then select Order Form from the left-hand menu.
2. Within the Order Form settings, toggle the Square Gift Cards option on or off.

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Important Requirements and Limitations

• Credit Card Requirement for Fees:

  • To enable Square Gift Cards, you must have a credit card on file. This ensures that any processing fees incurred during transactions can be charged to the saved credit card.

• Single Gift Card Per Order:

  • Only one Square Gift Card may be applied toward an order. Multiple gift cards cannot be combined for a single purchase.

• Payment Method Combinations:

  • Combining a Square Gift Card with cash payments is not permitted.
  • For orders paid using both a gift card and a credit card, refunds cannot be issued back to the Square Gift Card; refunds will be returned to the original payment methods where possible.

• Linked Square Account Requirement:

  • Gift cards work only for merchants with a linked Square account. (Merchants using Stripe or Auth.net are not compatible.)