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In SimpleTix, you can accept credit card payments through Square, Stripe, Authorize.net, or PayPal. Below is a quick overview on which processors are available per country and how to connect them. For more detailed info and troubleshooting tips, see our Payment Processor Guide.

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1. Processor Availability by Region

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Payment methods accepted by each payment processor

Important: For Square in Canada, the UK, and Australia, and Auth.net fees are settled monthly. Even if you pass these fees on to your buyer, the full ticket amount + fees initially goes to your bank account. At the end of each month, SimpleTix charges your credit card for those accumulated fees.

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2. Setting Up Your Processor

  1. Log In
    Go to manager.simpletix.com and sign in with your credentials.
  2. Go to Settings → Store
    • In the top menu, click Settings.
    • In the left-hand panel, select Store (or use this direct link).
  3. Choose & Connect
    • Pick your desired processor (Square, Stripe, Authorize.net, or PayPal, depending on availability).
    • Follow the prompts to log in or create an account with that processor.
  4. Verify & Test
    • Ensure your account is verified with the processor.
    • Test a small transaction to confirm everything works smoothly.

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3. Square’s Special Offer (US Only)

If you don’t have a payment processor yet and you’re located in the United States, Square is offering $2,000 of free processing for new accounts. Sign up at this link.
  • Make sure to fully verify your identity in Square and add a bank account to receive payments. Square will not let you process payments on SimpleTix until this is done

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4. Key Notes

  • In-Transaction vs. Monthly Fees
    • Using Stripe, PayPal, or Square (US only) means transaction fees are deducted immediately. You will not need to have a credit card on the account (except for the special case of cash tickets and Square Gift cards).
    • Using Square in Canada, the UK, or Australia requires you to settle fees at the end of each month.
  • Taxes & Payouts
    • SimpleTix doesn’t hold funds or handle tax forms. Your payment processor manages these details.
    • All ticket revenue goes directly to your processor account — SimpleTix never touches your money.
    • There’s no need to provide SimpleTix with an EIN or bank account info; those details go to the processor.
  • Need More Help?
You’re ready to start collecting payments! Your last step is to take your event “Live” so customers can see it