Step 3: Connect your Payment Processor
A short guide to help you link and manage your payment processor on SimpleTix, including country availability and setup steps.
In SimpleTix, you can accept credit card payments through Square, Stripe, or Authorize.net. Below is a quick overview on which processors are available per country and how to connect them. For more detailed info and troubleshooting tips, see our Payment Processor Guide.
1. Processor Availability by Region
| Country | Square | Stripe (Fees Deducted from Transaction) | Authorize.net |
|---|---|---|---|
| United States | Fees deducted at time of transaction | Fees deducted at time of transaction | Monthly settlement of fees |
| Canada | Monthly settlement of fees | Fees deducted at time of transaction | Not available |
| United Kingdom | Monthly settlement of fees | Fees deducted at time of transaction | Not available |
| Australia | Monthly settlement of fees | Fees deducted at time of transaction | Not available |
| Globally | Not available | Fees deducted at time of transaction | Not available |
PayPal is not currently an option in SimpleTix.
Payment methods accepted by each payment processor
| Payment Method | Square | Stripe | Auth.net |
|---|---|---|---|
| Credit Card | ✅ | ✅ | ✅ |
| Apple Pay | ✅ | ✅ | ❌ |
| Buy Now Pay Later | Afterpay | Affirm, Afterpay, Klarna | ❌ |
| Cash App | ✅ | ✅ | ❌ |
| PayPal | ❌ | ✅ | ❌ |
| ACH | ❌ | ✅ | ❌ |
| Link | ❌ | ✅ | ❌ |
| Crypto | ❌ | ✅ | ❌ |
Important: For Square in Canada, the UK, and Australia, and Auth.net fees are settled monthly. Even if you pass these fees on to your buyer, the full ticket amount + fees initially goes to your bank account. At the end of each month, SimpleTix charges your credit card for those accumulated fees.
2. Setting Up Your Processor
-
Log In
Go to manager.simpletix.com and sign in with your credentials. -
Go to Settings → Store
- In the top menu, click Settings.
- In the left-hand panel, select Store (or use this direct link).
-
Choose & Connect
- Pick your desired processor (Square, Stripe, or Authorize.net, depending on availability).
- Follow the prompts to log in or create an account with that processor.
-
Verify & Test
- Ensure your account is verified with the processor.
- Test a small transaction to confirm everything works smoothly.
3. Square’s Special Offer (US Only)
If you don’t have a payment processor yet and you’re located in the United States, Square is offering $2,000 of free processing for new accounts. Sign up at this link.
- Make sure to fully verify your identity in Square and add a bank account to receive payments. Square will not let you process payments on SimpleTix until this is done
4. Key Notes
- In-Transaction vs. Monthly Fees
- Using Stripe or Square (US only) means transaction fees are deducted immediately. You will not need to have a credit card on the account (except for the special case of cash tickets and Square Gift cards).
- Using Square in Canada, the UK, or Australia requires you to settle fees at the end of each month.
- Taxes & Payouts
- SimpleTix doesn’t hold funds or handle tax forms. Your payment processor manages these details.
- All ticket revenue goes directly to your processor account — SimpleTix never touches your money.
- There’s no need to provide SimpleTix with an EIN or bank account info; those details go to the processor.
- Need More Help?
- For advanced troubleshooting, switching accounts, or deeper fee details, see our Payment Processor Guide.
You’re ready to start collecting payments! Your last step is to take your event “Live” so customers can see it
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