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Viewing All Venues

  • Log in at the Manager Portal by visiting https://manager.simpletix.com/general/venue-list.
  • After logging in, click the “Venues” tab on the top rail. This page displays a comprehensive list of your venues along with details such as the number of events associated with each venue.

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Creating a New Venue

  • In the Venues section, click on the “Create Venue” button.
  • Fill in the required details:
    • Venue Name
    • Nickname (useful if you have multiple multimedia seating charts for a venue)
    • Complete Address
    • Time Zone
  • Click “Save” to create the new venue.

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Editing an Existing Venue

  • Locate the venue you wish to update from the venues list.
  • Click “Edit Details” for that venue.
  • Update any necessary details (e.g., name, address, etc.).
  • Click “Save” to apply your changes.

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Editing a Seating Chart Associated with a Venue

Before editing a seating chart used for a live event, contact SimpleTix Support to avoid potential issues such as double-bookings or disconnecting current ticket sales. If significant changes are needed, we recommend cloning the existing seating chart rather than modifying the live version.
  • Navigate to the venues list and locate the venue with the seating chart you want to modify.
  • Click “Edit Seating” to open the seating chart designer.
    • Use the Select Tool to choose rows or sections where you need to adjust category details or row curves.
    • To change labels (such as section, row, and seat numbers), click the “Edit” button if the labels are locked by default.
    • You can add more rows or tables with the corresponding tools as needed.
  • Once you’ve completed your modifications, click “Publish” (or “Save”) to finalize the updates.

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Cloning a Seating Chart

  • Go to Events > Create Event.
  • Select the venue which uses the seating chart you wish to clone.
  • Choose “Reserved Seating.” A popup will appear with the option:
    • “No, I’d like to clone the chart and make some adjustments.”
  • Provide a new nickname for the cloned chart.
  • Click “Clone Now.” This action creates a separate copy that you can safely modify without risking the integrity of an ongoing event’s seating configuration.