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Audit Log for Account Changes

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Overview

SimpleTix’s audit log lets you monitor a variety of account changes — including modifications to ticket settings, event details, user roles, and payment information. This tool is essential for determining who made a specific change, such as adjusting your ticket sales end time or changing the connected Square location.

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Accessing the Audit Log

1. Log in to Manager Portal.
2. Navigate to the Audit Log by either:
   • Clicking Settings in the top rail and selecting Audit Log from the left-hand panel.
   • Visiting manager.simpletix.com/general/audit-log.

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Audit Log Details

Within the audit log, you’ll find a detailed list of actions that includes:

• Change Description: What specific change was made (e.g., updating ticket settings, editing event details).
• Time: When the change occurred.
• User: Who is responsible for the modification.

For example, you can verify when your ticket sales end time was adjusted, who modified your connected Square location, or when a new user role was added.

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Getting Help

If you encounter difficulties or have a complex inquiry, such as pinpointing a specific change, reach out to SimpleTix Support for assistance.