The Easy Entry mobile application is being deprecated. The Scan Only Mode in the SimpleTix Organizer app now provides all the functionality of the Easy Entry app.

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Understanding SimpleTix Organizer App Features and Modes

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Two Ways to Use the SimpleTix Organizer App

The SimpleTix Organizer app offers two distinct modes of operation to accommodate different user needs:
  • Full Organizer Mode:
    • A comprehensive ticketing and check-in solution
    • Scans QR codes, admits patrons, sells tickets on-site, and redeems upsell items through Square integration
    • Compatible with Square chip card readers, mag stripe readers, and the Square Stand
    • Requires login using SimpleTix account credentials
    • Offers advanced features such as attendee lookup by name, event date/time validation, and enforcement of conditions
    • Role-based access control: Available features depend on the user’s assigned role in SimpleTix
  • Scan Only Mode:
    • A streamlined, scan-only tool ideal for volunteers and staff without SimpleTix accounts
    • Set up using your organization’s SimpleTix Scan Key
    • Operates in a simplified mode focused on ticket validation and admission
    • Perfect for volunteer-led check-ins as it does not require volunteers to be added to your SimpleTix account
    • Available on both iOS and Android

Managing User Roles

Learn how to set up and manage role-based permissions for staff members using the SimpleTix Organizer app

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Choosing the Right Mode for Your Staff

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When to Use Full Organizer Mode

  • For staff who need full access to ticket sales and management features
  • When staff need to look up attendees by name or process refunds
  • For managing multiple aspects of the event beyond just scanning tickets
  • When handling complex ticketing scenarios requiring detailed validation

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When to Use Scan Only Mode

  • For volunteers or temporary staff who only need to scan tickets
  • When you need a simple solution without creating multiple SimpleTix accounts
  • For fast deployment at events with many entry points and scan stations
  • When you need basic ticket validation without additional features

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Internet Connectivity Considerations

  • Both modes rely on an active internet connection to verify tickets and process check-ins
  • Offline Scanning Mode: The SimpleTix Organizer app now includes Offline Scanning Mode as a backup solution when internet connectivity is poor or unavailable
  • This mode uses locally stored ticket data that syncs every three minutes when connected to the internet

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Additional Integration and Setup Details

  • The Organizer app integrates with Square for on-site sales and ticket processing
  • Ensure you are using compatible devices (chip readers, mag stripe readers, or the Square Stand)
  • Square terminals and registers are not currently supported

SimpleTix Organizer App – Quick Start Guide

Comprehensive guide to using the full features of the Organizer app

Using Scan Only Mode

Learn how to set up and use Scan Only Mode for staff and volunteers

Offline Scanning Mode

Use Offline Scanning when internet connectivity is poor or unavailable