​

Choosing between the SimpleTix Organizer App and Easy Entry app

​

Organizer App vs. Easy Entry App

• (Recommended) SimpleTix Organizer App:

  • A full-suite ticketing and check-in solution.
  • Scans QR codes, admits patrons, sells tickets on-site, and redeems upsell items through an integration with Square.
  • Compatible with Square chip card readers, mag stripe readers, and the Square Stand (Square terminals and registers are not supported).
  • Requires login using your SimpleTix credentials.
  • Offers advanced features such as attendee lookup by name, event date/time validation, and enforcement of conditions (e.g., signed waivers).

• Easy Entry app:

  • A basic, scan-only tool ideal for simple events with a single ticket type.
  • Set up using your SimpleTix domain (e.g., yourdomain.simpletix.com) without individual user accounts.
  • Operates in a “scan anything” mode without validating specific event criteria like dates or session times.
  • Perfect for volunteer-led check-ins as it does not require volunteers to be added to your SimpleTix account

​

Internet Connectivity and Offline Considerations

• Both apps rely on an active internet connection to verify tickets and process check-ins.
• Neither app currently supports full offline functionality.
• In scenarios with low connectivity, one workaround is to use a third-party offline QR code scanner and then manually update attendance records in SimpleTix.

​

Additional Integration and Setup Details

• The Organizer app integrates with Square for on-site sales and ticket processing.
• Ensure you are using compatible devices (chip readers, mag stripe readers, or the Square Stand).