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Square Catalog Upsells and Cross-Sells on Checkout Page

Steps to Toggle Upsells and Cross-Sells

  1. Log into Manager Portal:
  2. Toggle the Setting:
    In your order form settings, disable (or enable) the Square Catalog upsells and cross-sells as desired.
    • You can choose to enforce or ignore Square inventory levels. If enforced, SimpleTix will not sell additional items once it is out of stock. This is good for items like hats and t-shirts. Leave this unchecked for items you know will never go out of stock.
  3. Event-Specific Configuration:
    If you want upsell options to appear for a specific event, ensure they are enabled in that event’s settings.
    • You can do this by going to Events, clicking your event, and clicking Suggested Square Items in the left hand rail
To add an item as a Square Upsell, it must have a category in Square
Square Item sales are tagged with the category they already have set up in Square. To configure how your tickets are categorized in Square, see the Square Settings documentation.

See Also

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