​
General Store Customizations

  1. Header Image (Display at the top of your store page)
    • Log in to the Manager Portal or navigate via the main menu by selecting Settings > Store.
    • Under “Add a header image to your store,” click to upload your new image. If you wish to remove an image, simply delete or clear the existing one and then click Save.
  2. Organization Logo
    • On the same Store settings page, locate “Upload your organization’s logo.”
    • Click the upload option next to the logo field, select your new logo image, and then click Save.
  3. SimpleTix Home Page URL
    • Scroll to the “Your URL” section on the Store page.
    • Click Change URL and enter your new preferred link.
    Note: Changing your URL may break previous direct links or QR codes. If you are unsure, confirm the new URL with SimpleTix Support before updating.
  4. Store Name (Displayed at the bottom of your event pages)
    • Within the Store settings, locate the Store Name field.
    • Enter your new store name and then click Save.
  5. Store Phone
    • Find the Store Phone field in Store settings.
    • Update your phone number and click Save.
  6. About Us / Store Description (About the Host)
    • In Store settings, look for a text box labeled “Tell us about your organization” or Store Description.
    • This section appears as “About the Host” on your event pages and helps build trust with potential attendees.
    • Update this text to reflect information about your organization or event host.
    • This description will be displayed on all your event pages.
    • Remember to click Save after making your changes.
  7. Email for Event Contact Form
    • In Store settings, update the Contact Event Organizer Email field.
    • Note that this change routes inquiries from your event page’s contact form but does not alter the reply-to address on order confirmation emails.
    • Click Save once done.
  8. Social Media Links (Instagram & Facebook)
    • Locate the fields for your social media accounts in the Store settings.
    • For Instagram, update the handle if needed.
    • For Facebook, update the Facebook business page URL and click Save.