Sending Email Blasts to Attendees
Learn how to manually send targeted email communications to your event attendees.
Sending Email Blasts to Attendees
This guide covers how to send targeted email communications to your event attendees, whether for promotional offers, important updates, or post-event surveys.
Email blast functionality is not available for free events without a connected payment processor. To use this feature for free events, please connect a payment processor to your account first.
If you are sending an email about event cancellation, please use the dedicated event cancellation workflow instead of a regular email blast. This ensures proper refund processing and ticket handling. See our Complete Guide to Cancelling Your Event for detailed instructions.
Creating and Sending an Email Blast
Access Your Event
Click on the event for which you want to send an email blast from your events dashboard.
Navigate to Attendee Communication
Click on Attendee Communication in the left-hand navigation rail.
Create New Email Blast
Click on the Actions button, then select Create Email Blast from the dropdown menu.
Add Email Subject
Type out a clear, descriptive subject line for your email.
Configure E-Ticket Options
Toggle the Include E-Tickets? option on or off, depending on whether you want to include the attendees’ e-tickets in the email.
Compose Your Message
Enter your email message in the editor. You can use the available placeholders to personalize your message
Test Your Email (Optional)
Before sending to all attendees, click Send Yourself a Test Email to preview how your message will appear to recipients.
Send Your Email Blast
Once you’re satisfied with your email content, click the Send Email button to distribute your message to all selected attendees.
Best Practices for Email Blasts
- Keep it concise: Respect your attendees’ time with clear, to-the-point messaging
- Use a descriptive subject line: Make the purpose of your email immediately clear
- Personalize when possible: Use the available placeholders to make emails feel personalized
- Test before sending: Always send yourself a test email to check formatting and links
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