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Ticket Delivery Methods

At SimpleTix, there are three primary ticket delivery methods. Below is a table that summarizes each method, its update behavior when event details change, the customization options available, and QR code support.
TypeDelivery MethodAuto-update BehaviorCustomization OptionsQR Code
PDF TicketSent via EmailDoes not update automaticallyOrder notes and attendee questions can be addedIncluded
Wallet TicketApple/Google WalletDoes not update automaticallyA short note can be addedIncluded
Mobile eTicketLink to Mobile eTicketAuto-updates if event details changeOrder notes and attendee questions can be addedIncluded
All three delivery methods will be issued to customers based on their ticket purchase, but note the differences in update behavior and available customizations.
PDF and Wallet tickets are static once delivered, meaning if event details change after delivery, these tickets will not update. In contrast, mobile eTickets are dynamic and will reflect any changes to the event details automatically. You have the option to re-send e-tickets if things change.
For further customization, you can add additional messaging or instructions via order notes and attendee questions to enhance the customer experience. Feel free to reach out to SimpleTix Support if you have questions or need assistance with specific ticket delivery setups.

See Also

Learn how ticket sales procedures integrate with delivery options.