Ticket Delivery Methods

At SimpleTix, there are three primary ticket delivery methods. Below is a table that summarizes each method, its update behavior when event details change, the customization options available, and QR code support.

Type	Delivery Method	Auto-update Behavior	Customization Options	QR Code
PDF Ticket	Sent via Email	Does not update automatically	Order notes and attendee questions can be added	Included
Wallet Ticket	Apple/Google Wallet	Does not update automatically	A short note can be added	Included
Mobile eTicket	Link to Mobile eTicket	Auto-updates if event details change	Order notes and attendee questions can be added	Included

All three delivery methods will be issued to customers based on their ticket purchase, but note the differences in update behavior and available customizations.

PDF and Wallet tickets are static once delivered, meaning if event details change after delivery, these tickets will not update. In contrast, mobile eTickets are dynamic and will reflect any changes to the event details automatically. You have the option to re-send e-tickets if things change.

For further customization, you can add additional messaging or instructions via order notes and attendee questions to enhance the customer experience. Feel free to reach out to SimpleTix Support if you have questions or need assistance with specific ticket delivery setups.

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Ticket Delivery Methods

See Also

​Ticket Delivery Methods

See Also

Ticket Delivery Methods