The Send One Ticket per Order setting allows you to control whether a single combined eTicket is sent per order or if separate eTickets are issued for each ticket purchased.

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How to Adjust the Setting

  1. Go to Manager Portal, or go to Settings > Order Confirmation & e-Tickets > Send One Ticket per Order
  2. Locate and toggle the Send One Ticket per Order option.

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What Each Setting Means

  • Toggled ON (Send One Ticket per Order):
    Your customers will receive a single eTicket

  • Toggled OFF (Send individual eTickets):
    Each ticket purchased will be issued as a separate eTicket. This is useful if each ticket needs its own QR code for scanning or if specific ticket details must be individualized.

Customize Order Emails

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