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Creating Events from Existing Ones

Copying from existing events can save you significant time when creating similar events. All settings, including ticket types, prices, and configurations, can be carried over to your new event.

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Using the “Copy from a Prior Event” Feature

1

Start the Event Creation Process

  • Log in to the Manager Portal
  • Click Events in the top navigation
  • Click the Create Event button
2

Access the Copy Feature

  • On the first screen of the event creation workflow, look for the “Copy from a prior event” button
  • This button appears at the top of the page before you start entering any new event details
  • Clicking this button will open a selection interface
3

Select the Source Event

  • Browse through your past events
  • Click on the event you want to use as a template
  • Review the event details to ensure it’s the correct source event
4

Customize the New Event

  • All settings will be copied from the selected event, including:
    • Event name (which you can modify)
    • Event description
    • Venue settings
    • Ticket types and pricing
    • Capacity settings
    • Attendee questions
  • Update the event name, dates, times, and any other details that should be different
5

Review and Save

  • Carefully review all settings to ensure they match your needs for the new event
  • Make any final adjustments
  • Click Done to create your new event

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Duplicating Event Times

If you want to duplicate specific time slots within an existing event:

1

Navigate to the Event

  • Log in to Manager Portal
  • Click Events from the top menu
  • Select the event containing the time slot you want to duplicate
2

Access Times & Tickets

  • In the left-hand panel, select Times & Tickets
  • You’ll see a list of all existing time slots
3

Select and Duplicate

  • Find the time slot with settings similar to what you need
  • Click on that time slot to view its details
  • Click the Duplicate button
4

Update the Duplicated Time

  • Modify the Start Time and End Time for the new slot
  • Adjust any other settings as needed (capacity, color coding, etc.)
  • Click Duplicate Time to create the new time slot

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Cloning a Reserved Seating Chart

When creating events in the same venue or with similar seating arrangements, you can clone an existing seating chart to save time.

Cloning a seating chart creates a completely independent copy, allowing you to modify it without affecting the original chart or any events that use it.

1

Start Creating a New Reserved Seating Event

  • Log in to the Manager Portal
  • Click Events in the top navigation
  • Click Create Event and fill in the event details
2

Select the Venue with the Chart You Want to Clone

  • When prompted to select a venue, choose the venue that contains the seating chart you want to duplicate
  • This should be a venue you’ve used before for another reserved seating event
  • Click Next to proceed to the next page
3

Enable Reserved Seating and Choose to Clone

  • On the next page, select Yes when asked “Is this a reserved seating event?”
  • You will then be prompted to either use the existing chart as-is or to clone it
  • Select the option to Clone chart when prompted
  • This creates a new copy of the seating chart that you can modify independently

We strongly recommend cloning charts if there is any chance your new event will have differences in the seating layout. Multiple events pointing to the same seating chart limits your flexibility, and seating charts cannot be modified once you start selling tickets.

4

Customize the Cloned Chart (Optional)

  • You can now make changes to your cloned seating chart:
    • Add or remove seats
    • Modify sections
    • Change category assignments
    • Adjust row and seat labels
  • Any changes you make will only affect this new chart, not the original
5

Review and Save

  • Once you’re satisfied with the chart modifications, click Save and Close
  • Complete the rest of the event creation process as normal

Always clone a chart when creating a new event that needs a similar but not identical seating layout. Editing an existing chart directly can affect all events that use that chart.

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Best Practices When Copying Events

  • Review All Settings: Always check every section of the copied event to ensure all settings are appropriate for the new event
  • Update Dates and Times: Don’t forget to update all date/time information
  • Check Ticket Prices: Verify that all ticket prices are correct for the new event
  • Review Capacity: Ensure the event capacity is appropriate for the new venue or circumstances
  • Update Description: Modify the event description to reflect any changes specific to the new event
  • Seating Charts: For reserved seating events, consider whether you need to clone the chart or can use the existing one as-is

When copying events, attendee lists and orders are NOT copied. The copy function only duplicates the event configuration, not any customer data.

Creating GA Events

Learn more about creating General Admission events from scratch.

Managing Event Times

Understand how to manage multiple time slots within your events.

Reserved Seating Setup

Learn about creating and managing reserved seating events.

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