How to Upload a List of Attendees

If you already have a list of attendees for your event, SimpleTix allows you to import them instead of having to manually add each one to the event.

This can be done with General Admission and Flex Pass Events.

1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.

3. Search for your event name.

4. Click on the event to edit.

5. On the left panel, click on Attendee List.

6. Within the top right of the Attendee List page, click Options.

7. Then click on Import Attendees.

• If you do not see this option, please make sure you have your credit card on file and you have your payment gateway set up.

8. In the pop-up window:

• For a General Admission Event - choose which event schedule you'd like the list to be added to.
• For a Flex Pass Event - you will not be asked for a schedule.
  The imported list will be automatically added across your event duration.

9. Choose the ticket type you want the imported list to be part of.

10. Choose where your list is going to be imported from.

Veezi Attendee List Export

A. If you use Veezi, choose it from the list and upload your exported .xlsx file.

• This will only be available for a General Admissions Event.

CSV File

A. If you have a different source containing your list, choose a CSV file.

• This is available for both General Admission and Flex Pass Events.

B. For CSV, download the template and match the columns with your attendee information.

C. Make sure your attendee list is copied over in the correct format as shown below.

• Quantity represents the number of tickets that will be ordered under the name.
• Secondary Email, Order Notes, and Organization are optional.

D. Once done editing the template, make sure to save it as .CSV then upload it to the box shown below.

11. After uploading the list, you have the option to automatically email the attendees after importing.

• This is enabled by default. To disable it, uncheck the box shown below.
• The email will contain the order confirmation and etickets (if applicable).
• If you need to edit it, click here - How to Edit the Confirmation Email

12. Click Import Attendee List at the bottom to finalize your selection.

13. You'll receive the message below and a confirmation email that the import has been completed within 5mins.

• If you do not see the updated list immediately, simply exit the event page and then reopen it. 
• Go back to the event schedule the attendees were added to and the attendees should be listed.