How to Set a Question per Ticket Type

SimpleTix allows you to ask additional questions to your attendees. 

There are however instances where the questions are only valid for certain ticket types.

You can easily adjust this by following the steps below. 

1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.

3. Under the events list, type in your event's name to search for it.

4. Once you see it on the list, click on it to edit.

5. Once within the event, on the left panel click Attendee Questions.

6. Within Attendee questions, enable the option for "Do you want to ask for attendee information?".

7. This will reveal more options including asking for the attendee's Name, Phone Number, and Email.

8. At the bottom, enable the option for "Do you want to ask for custom attendee questions?".

• This will reveal textboxes for your additional questions.
  
  

9. Type in your preferred questions.

• After you enter your first question another slot becomes available so you can type in additional ones. 

10. To the right, you'll see an option for setting certain questions to Required or Optional.

• Setting questions to Required means that the purchase cannot be completed unless all required fields and questions are filled.
  
  

11. To the right, Click Settings to bring up more options for your question.

12. Within the Settings panel, go down to Ask For All Ticket Types.

• By default, the option is ON, this means the question will be asked to all ticket purchases.
• Toggle the option to OFF to manually choose which ticket type(s) gets asked.
• This option cannot be disabled for events with reserved seats.

13. Go down to Select which Ticket Type this Question Applies To.

• In the dropdown, select which ticket type(s) are applicable to the question.

14. Once done, scroll up and click Save at the top right to finalize your changes.