How to Freeze or Un-Freeze Reserved Seats

Modified on Fri, 08 Sep 2023 at 04:00 PM

SimpleTix provides an option for you to freeze or unfreeze seats for your reserved seating event. This feature works well for tickets that are for special members or that you are not ready to release to the public

  1. Log in to your site:

  2. Click on events in the top right of your screen. This will give you a list of all available events. Choose the event you would like to freeze the seats for

  3. Click on events times

  4. Select the event time you would like to freeze the seats for. If you have multiple event times, then you will have to do it for all times individually

  5. Find the option to mark seats on hold

  6. Select the seats that now can be either frozen or unfrozen from their current position

    IMPORTANT: Please note the message on top right. "10 Saves remaining until 7 PM"
    We only allow a limited number of switches in a day (10 per day). This is done for security reasons, as it is highly suggested that you should first select all the seats prior to freezing or unfreezing them. Please do not try to switch the seats one by one, as there are limited number of(10) switches available

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