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Overview

In Reserved Seating events, you can tailor how your seating chart looks to customers and control what appears on their eTickets. This article covers:
  1. Organization Name Visibility
  2. Seat Labels (row/seat numbers)
  3. Marking Accessible (ADA) Seats
  4. eTicket Display (section names, etc.)

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Accessing the Seating Chart Settings

  1. Log in to Manager Portal.
  2. Go to Settings → Seating Chart, or visit https://manager.simpletix.com/general/seating-chart.
  3. All display-related toggles (organization name, seat labels, etc.) are on this page.

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Seating Chart Customizations

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Displaying or Hiding Your Organization Name

  • Toggle the Organization Name switch to show/hide it on your seating chart.
  • Save your changes.

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Seat Labels

  • Display Seat Labels controls whether row/seat numbers appear on the chart.
  • For some reserved seating layouts, seat numbers may display by default.
  • If toggling doesn’t behave as expected, confirm your event type and venue settings are correct.

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Marking Accessible (ADA) Seats

  • In the Seating Chart (Venues > Edit Seating), click on seats using the Seating Selector (second option on the left-hand rail) to designate them as wheelchair-accessible.
  • Look for an accessibility or wheelchair icon to mark these seats.
  • If desired, add companion seating near each accessible seat.

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eTicket Display Options

  1. Navigate to the Seating Chart page.
  2. Display the section name on the eticket?: Toggle on/off to show or hide the section name on printed/emailed etickets.
  3. Save to apply changes.
Common Uses:
  • Hiding section names for simpler layouts.
  • Showing precise seat details (Row/Seat or Section/Row/Seat) for clarity.