SimpleTix has the option to prevent orphan seats. This optimizes seat selection, making shows more enjoyable and economically viable for everyone.
To prevent or allow orphan seats:
1. Go to manager.simpletix.com
2. Once logged in, from the top menu click on Events.
3. Under the events list, type in your event's name to search for it.
4. Once you see it on the list, click on it to edit.
5. Once in the event, click Times & Tickets on the left panel.
6. On the next screen, you'll see a list of your event schedules. Click on the one you'd like to edit.
7. Within the event time, scroll down to Prevent Orphan Seats and toggle the option to ON or OFF.
- If Enabled - This will prevent seats from being singled out when buying tickets.
- If Disabled - This will allow free selection of seats regardless of orphan seats.
8. Once done, scroll up and click Save on the top right to finalize your changes.
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