How to Prevent or Allow Orphan Seats

Modified on Mon, 30 Oct 2023 at 12:35 PM

SimpleTix has the option to prevent orphan seats. This optimizes seat selection, making shows more enjoyable and economically viable for everyone.



To prevent or allow orphan seats:


1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.


Once logged in, from the top menu click on Events.



3. Under the events list, type in your event's name to search for it.


Under the events list, type in your event's name to search for it.



4. Once you see it on the list, click on it to edit.


Once you see it on the list, click on it to edit.



5. Once in the event, click Times & Tickets on the left panel.


Once in the event, click Times & Tickets on the left panel.



6. On the next screen, you'll see a list of your event schedules. Click on the one you'd like to edit.


On the next screen, you'll see a list of your event schedules. 
Click on the one you'd like to edit.



7. Within the event time, scroll down to Prevent Orphan Seats and toggle the option to ON or OFF.

  • If Enabled - This will prevent seats from being singled out when buying tickets.
  • If Disabled - This will allow free selection of seats regardless of orphan seats.


Within the event time, scroll down to Prevent Orphan Seats and toggle the option to ON or OFF.



8. Once done, scroll up and click Save on the top right to finalize your changes.


Once done, scroll up and click Save on the top right to finalize your changes.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article