1. Set a BCC email account on all order confirmation email.
You can have a Blind carbon copy of all your Simpletix emails to your specified email address.
That means you will have a copy of all your emails.
- Go to https://manager.simpletix.com/general/store
- Log in with your SimpleTix account.
- You can also access this by going to Settings
- Then click Store on the left panel
- Once there, scroll down to "BCC order confirmation to another email" and type your preferred email.
- After entering your BCC email, scroll up and click Save to apply your changes.
2. How to Set the reply-to email address on order confirmation emails.
- Click Confirmation & e-Tickets on the left panel
- Scroll down to "Order confirmation reply-to email" and type the email that you prefer to receive replies from event emails.
- Once done, scroll up and click Save to finalize your changes.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article