You can refund an order from the SimpleTix box office. If user paid with a credit card or PayPal the funds will go right back to their same account.


  • Please login here: https://manager.simpletix.com/
  • Once done click on Orders on top

  • You can now search for the order that you would like to refund

  • Click on Action > Partial or full refund

  • You can now select the reason. This is good for reporting.

  • You can now select the ticket that you would like to refund.

    Refunded tickets are now shown (Grey out)