You can refund an order from the SimpleTix box office. If user paid with a credit card or PayPal the funds will go right back to their same account.
- Please login here: https://manager.simpletix.com/
- Once done click on Orders on top
- You can now search for the order that you would like to refund
- Click on Action > Partial or full refund
- You can now select the reason. This is good for reporting.
- You can now select the ticket that you would like to refund.
Refunded tickets are now shown (Grey out)