Where can I connect Mailchimp?
- Go to Mailchimp in the SimpleTix Manager portal. Or, log in to the Manager Portal, click click on Settings in the top navigation, select Plug-Ins from the left-hand menu, and find and click on Mailchimp
- Click Connnect with Mailchimp and log in with your Mailchimp credentials
- Once you’ve completed these steps, the integration will automatically sync new ticket buyers with your Mailchimp list. Ticket buyers from before setting up the integration must be added manually.
Important: Only Opted-In Contacts Are SyncedSimpleTix only syncs ticket buyers who have actively consented to receive future emails from you. This ensures compliance with email marketing regulations (CAN-SPAM, GDPR).Why the numbers may not match: If you have 100 ticket buyers but only 75 synced to Mailchimp, it means 25 people did not opt in to receive marketing emails.To see who opted in: Navigate to your Event → Order Management → Export Orders. The export will show which attendees consented to email communications.
See Also
Explore Integrately as an alternative integration option and compare email integration tools.