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Where can I connect Mailchimp?

  1. Go to Mailchimp in the SimpleTix Manager portal. Or, log in to the Manager Portal and click Settings in the top navigation. Select Plug-Ins from the left-hand menu, then click Mailchimp.
  2. Click Connect with Mailchimp and log in with your Mailchimp account.
  3. After connecting, choose the Mailchimp audience that should receive new ticket buyers and click Save. From then on, new opted-in ticket buyers sync to it automatically. To add earlier buyers, use each event’s Mailchimp settings to export them.
Important: Only Opted-In Contacts Are SyncedSimpleTix only syncs ticket buyers who have actively consented to receive future emails from you. This ensures compliance with email marketing regulations (CAN-SPAM, GDPR).Why the numbers may not match: A lower Mailchimp count can reflect opt-outs, event-specific export settings, or sync errors. Check those before assuming the whole gap is people who didn’t opt in.To see who opted in: Navigate to your Event → Order Management → Export Orders. The export will show which attendees consented to email communications.

See Also

Explore Integrately as an alternative integration option and compare email integration tools.