Group Admit in SimpleTix Organizer
With group admit turned on, scanning one ticket in the SimpleTix Organizer app lets you admit the other tickets in that order for the same event and time. It works with General Admission, Reserved Seating, and eligible Flex Pass tickets. It is not available in the SimpleTix Easy Entry app.1. Enabling Group Admit
- Log in to your SimpleTix account at https://manager.simpletix.com/.
- Navigate to Advanced Options by either:
- Directly visiting https://manager.simpletix.com/general/advanced-options, or
- Clicking Settings on the top rail and then selecting Advanced Options from the left panel.
- Toggle the Group Admit setting to “on.”
2. Using Group Admit During Check-In
- When a large group or family with multiple tickets arrives, scan any QR code in the order and choose an option:
- Admit All Button – Use this when everyone in the party is present. It admits the eligible tickets in that order for the scanned event and time. Tickets for other events or times are not included. Each admitted ticket’s button turns green and shows “Admitted.”
- View All Option – Use this when only part of the group is present. This option displays individual tickets in the order. You can then swipe right on the specific tickets you want to admit one at a time.
3. Handling Partial Groups & Order Lookup
- If only part of the group is present, use View All to admit only the available tickets.
- If not all group members have arrived or the order tickets aren’t immediately available, you can look up an order by name in the app:
- Click Admit on the top rail of the app
- Select your event
- Search by Attendee Name, Buyer Name, Order Number, or Last 4 Digits of the Credit Card
Attendee Management Overview
Integrate group admit features with comprehensive attendee management.