How to Connect SimpleTix to Zapier

Zapier is an online automation tool that connects SimpleTix with over 5,000 other apps, allowing you to automate workflows without coding. You can use it to automatically transfer order information, attendee data, and more from SimpleTix to platforms like Google Sheets, Salesforce, MailChimp, and many others.

Getting Started with SimpleTix + Zapier

1

Prepare Your SimpleTix Account

Before you begin, make sure you have:

  • An existing event on SimpleTix

  • Ideally a sample order or existing purchase for reference

This ensures you can specify which order information should be transferred, including any custom fields.

2

Access Your API Key

Go to Zapier Settings, or login to the Manager Portal, click on Settings in the top rail of your dashboard, from the left-hand menu, select Plug-Ins, locate and click on Zapier.

Look for your API Key - you’ll need this to connect SimpleTix to Zapier.

3

Set Up Your Zapier Account

Go to zapier.com and create an account or log in.

Once logged in, click the + sign and select Create Zap.

4

Connect SimpleTix as Your Trigger App

Search for and select “SimpleTix” as the app that initiates your trigger.

Choose the event that triggers your Zapier action. Common options include:

  • New Order - When a new purchase is made

  • New Attendee - When new attendees are added

When using “New Order,” you’ll generally receive data for the purchaser. With “New Attendee,” you’ll get data for each individual ticket holder.

5

Connect Your SimpleTix Account

You’ll be prompted to link your SimpleTix account. Enter your API key from Step 2.

After connecting, select the appropriate status for your trigger (e.g., Order Complete for New Order triggers).

6

Test the SimpleTix Connection

Zapier will perform a test to retrieve information from your latest order.

This confirms the account is connected properly and the automation will run correctly. Review the test data to ensure it contains the information you need.

7

Connect Your Destination App

Search for and select the app where you want to send SimpleTix data (Google Sheets, Salesforce, MailChimp, etc.).

Choose the appropriate action for that app (Create Spreadsheet Row, Create Contact, etc.).

8

Map Your Data Fields

Map the SimpleTix data fields to the corresponding fields in your destination app.

For example, match First Name, Last Name, Email, Event Title, Phone Number from SimpleTix to the appropriate fields in your destination app.

9

Test and Activate

Run a test to ensure data is flowing correctly between the apps.

If everything looks good, publish and turn on your Zap. You’re done!

Google Sheets Integration

Automatically log all order or attendee information to a Google Sheet for easy tracking and analysis.

When setting up Google Sheets integration, be sure to:

  1. Format your sheet’s top row to match the SimpleTix fields you want to capture

  2. Map each column header to the corresponding SimpleTix data field

Salesforce Integration

Add SimpleTix customers and attendees to your Salesforce CRM automatically.

For Salesforce integration, you can:

  • Add purchasers as new Contacts

  • File contacts under specific Accounts for better organization

  • Map additional SimpleTix fields to custom Salesforce fields

SurveyMonkey Integration

Automatically send surveys to customers after they purchase tickets.

For SurveyMonkey integration:

  • You must have at least one survey created in your SurveyMonkey account

  • Your survey must have an Email Collector configured

  • The survey email body must include tags: [SurveyLink], [FooterLink], [OptOutLink]

Additional Apps and Integrations

Zapier connects SimpleTix with thousands of apps, including:

  • MailChimp

  • Constant Contact

  • Gmail

  • Slack

  • QuickBooks

  • HubSpot

  • And many more!

Review Zapier’s pricing to ensure the chosen plan supports your integration needs.