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Enabling the “See Other Events” Button During Checkout

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Overview

This feature helps buyers discover additional events by providing a “See Other Events” button during the ticket selection process. It’s especially useful for venues or organizers with diverse offerings (e.g., farm events, concerts, festivals) who want to cross-promote their events. In this guide, you’ll learn how to enable the feature, where the button appears, and what buyers see when they click it, along with answers to frequently asked questions.

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Step-by-Step Instructions

1. Log in to your Manager Portal

2. Access Advanced Options:

   • Navigate directly using https://manager.simpletix.com/general/advanced-options, or click Settings on the top rail of the dashboard. Select Advanced Options from the left-hand menu

3. Locate the “See Other Events” Option:
   Scroll down to the section titled:
   “If Your Site Has Many Events, After a Buyer Selects Tickets, Should We Display a Button to See Other Events?”

4. Enable the Feature:
   Toggle the option to ON (toggle to OFF if you wish to disable it), then click the Save button at the bottom of the page.

5. Confirm Placement During Checkout:
   Once enabled, buyers will see the “See Other Events” button immediately after selecting tickets – before the payment information screen appears. This offers a brief moment where they can explore additional event options without disrupting the ticket purchase process.

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What Buyers See and How It Works

• During checkout, buyers first select tickets for an event.
• A clearly labeled “See Other Events” button appears as part of the ticket selection process.
• Clicking the button directs buyers to a dedicated page where additional events are listed. This page typically features event titles, dates, times, short descriptions, and images (if provided), and is designed to be visually appealing and easy to navigate.
• Buyers can review these additional events and add tickets from multiple events to a single cart, ensuring a seamless multi-event checkout experience.