How to Add or Change Your Credit Card on File

Modified on Fri, 8 Sep, 2023 at 3:23 PM

SimpleTix allows you to add a credit card on file.
This will be used for applicable fees that are not passed on to your attendees.



To add or change your credit card on file:


1. Go to https://manager.simpletix.com/general/plan

  • Log in with your SimpleTix account.
  • You can also access this by going to Settings > Your Plan


2. Once on the Your Plan page, click the box that's labeled Add a Credit Card.


Once on the Your Plan page, click the box that's labeled Add a Credit Card.



3. You'll be presented with a pop-up where you can enter your card information.

  • Add in your name, postal code, and credit card details.


You'll be presented with a pop-up where you can enter your card information.



4. Enable the option for future billing.

  • This will allow applicable fees to be charged as needed.


Enable the option for future billing.



5. Go through the captcha security verification.


Go through the captcha security verification.



6. Once done, click Save Card to link it to your SimpleTix account.


Once done, click Save Card to link it to your SimpleTix account.



7. If you already have an existing card on file, you can change it by going to https://manager.simpletix.com/general/plan

  • Click Edit to update your previous information.
  • Click Delete to Remove the card and add a new one.


If you already have an existing card on file, you can change it by going to https://manager.simpletix.com/general/plan


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