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Adding a Specific Facebook Image

  • Log in to Manager Portal.
  • In the top navigation, click on Events and select the event you’d like to customize.
  • In the left rail, click on Social.
  • By default, the shared image is your event’s cover photo. To replace it with a Facebook-specific image:
    • Click Remove Photo to clear the default image.
    • Upload your new Facebook-specific image.
  • Click Save in the upper right to apply the changes.
  • To ensure Facebook displays the correct image when sharing your event:
    • Open the Facebook Sharing Debugger.
    • Paste your event URL (found in your manager’s address bar after selecting your event) and click Scrape Again.
    • Note: This forces Facebook to update its cache. If the image doesn’t change immediately, it may take a few minutes.

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Enabling/Disabling Social Sharing Buttons on Your Event Page

  • Log in at https://manager.simpletix.com and select your event via Events in the top navigation.
  • On the left side, click Social.
  • Locate the Add Social Buttons toggle and switch it ON to enable or OFF to disable social sharing options.
  • Click Save to confirm.
    • Tip: While the default buttons usually support Facebook and Twitter, you can manually copy your event’s URL to share on other platforms if needed.