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Welcome to the SimpleTix Help Center — a one-stop resource for all your questions and issues related to SimpleTix. Here you will find guides, troubleshooting tips, and information to help you get up and running in no time. If you need assistance, please feel free to reach out to SimpleTix Support. You can also stay up-to-date with our latest tips and video tutorials by visiting the SimpleTix YouTube Channel. Below are four quickstart guides to help you through your first steps:

Create Your Account

Learn how to set up your account on SimpleTix.

Create Your Event

Step-by-step instructions to create an event.

Connect Payment Processor

Guidance on linking your payment processor.

Take Your Event Live

Final steps to publish your event for ticket sales.

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Bought Tickets?

If you bought tickets to an event, you do not need a SimpleTix account to see your tickets. The event organizer can help with your order.

Lost Tickets

Have your tickets sent to your email again.

Manage Your Order

Open your tickets, change an eligible time, or request a refund.

Event Cancelled or Postponed

What happens to your tickets and how to ask for a refund.

Do I Need an Account?

See your tickets without a password, or reset a password.