How to Add Terms and Conditions

Modified on Fri, 08 Sep 2023 at 03:23 PM

SimpleTix allows you to customize your attendees' checkout experience with pre-purchase acknowledgment of your terms and conditions. 

We recommend this for sporting events and festivals. 

This promotes transparency and safety while mitigating legal risks.




To add terms and conditions:


1. Go to https://manager.simpletix.com/general/termsandconditions

  • Log in with your SimpleTix account.
  • You can also access this by going to Settings > Terms & Conditions.


2. Once on the Terms & Conditions page, toggle the option to require agreeing to your Terms & Conditions to ON.

  • This will automatically apply as a requirement before purchase for all your events.


Once on the Terms & Conditions page, toggle the option to require agreeing to your Terms & Conditions to ON.



3. Set the Agreement Title.

  • This will be the prompt that attendees see when agreeing to your terms and conditions.


Set the Agreement Title.



4. In the Agreement text box, add your event's terms and conditions.


In the Agreement text box, add your event's terms and conditions.



5. Aside from plain text, you have the option to customize the formatting as well as 

add links that lead to your site or helpful directions for your attendees.


Aside from plain text, you have the option to customize the formatting as well as add links that lead to your site or helpful directions for your attendees.



6. Once done, scroll to the top and click Save to finalize your changes.


Once done, scroll to the top and click Save to finalize your changes.



7. You'll receive a confirmation that the changes have been saved.


You'll receive a confirmation that the changes have been saved.



8. During checkout, your attendees will now be required to agree to your Terms & Conditions before the purchase button becomes active.


During checkout, your attendees will now be required to agree to your Terms & Conditions before the purchase button becomes active.



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