Reserved Seats - How to Set Ticket Prices and Fees

Once a ticket is sold, a portion of it is transferred to your payment gateway and SimpleTix (Details here). 

You, as an organizer, have the option to customize your pricing and specify how fees are charged.

To set ticket prices and fees:

1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.

3. Under the events list, type in your event's name to search for it.

4. Once you see it on the list, click on it to edit.

5. Once in the event, click Times & Tickets on the left panel.

6. On the next screen, you'll see a list of your event schedules. Click on the one you'd like to edit.

7. Once inside the event, scroll down to your preferred ticket category.

• Under the Price column, you can set the cost of each ticket category.
• You can also set it as zero so it's considered free.

8. To the right of the price is your Fee for the ticket.

Here, you have the option to:

• Absorb the Fee
• Recommended Fee (Pass the Fees to the Buyer)
• Charge a Custom Fee

See below for a detailed explanation of each.

Absorb the Fee

You can do this by leaving the fee section blank or marking it as zero.

• This means that the fees for SimpleTix and your chosen payment processor will be deducted from your ticket revenue or from the credit card you have on file.
• This may vary depending on your location.
• Your attendees will only see the ticket price while purchasing.

Recommended Fee 

You can do this by clicking recommended fee below the fee box.

• This automatically computes the exact fees based on your ticket price.
• The fees will be visible to the buyer.
• It'll be seen as an additional charge on top of the ticket price.
   

Charge a Custom Fee

To use this, simply type your preferred fee value in the box.

• This will be a fixed per-ticket fee regardless of the pricing. Instead of a variable rate that has decimals.
• The fees will be visible to the buyer.
• It'll be seen as an additional charge on top of the ticket price.
  
  

9. Once done, scroll up and click Save on the top right to finalize your changes.