How to Assign Membership Benefits to a Ticket (Flex Pass)

Modified on Fri, 08 Sep 2023 at 01:34 PM

SimpleTix allows you to easily choose which flex pass events and ticket types your membership details are applied to. 

You can also specify the kind of discount members are entitled to.




To assign membership benefits to a Flex Pass ticket:


1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.


Once logged in, from the top menu click on Events.



3. Click on the search bar and type your event name to locate it.


Click on the search bar and type your event name to locate it.



4. Once you see it, click on the event to open it.


Once you see it, click on the event to open it.



5. Once in the event, click Times and Tickets on the left panel.


Once in the event, click Times and Tickets on the left panel.



6. Look for the ticket type where you want the discount applied.

  • Click the Membership icon to bring up the membership discounts panel.


Look for the ticket type where you want the discount applied.



7. You will now have the option to hide the ticket type from non-members.

  • This means the ticket will only appear as a purchasable option if a member is logged in.
  • This option is disabled by default.
  • Toggle it ON to enable it.


You will now have the option to hide the ticket type from non-members.



8. To add membership benefits to the ticket, click Add Membership Discount.


To add membership benefits to the ticket, click Add Membership Discount.



9. You can now choose your preferred discount options.

  • Discounts on an unlimited number of tickets
  • A limited number of discounted tickets + a certain discount after the limit.
  • A limited number of discounted tickets + full price on additional tickets
  • A limited number of discounted tickets, then no additional tickets allowed.
  • A limited number of FREE tickets, then no additional tickets allowed.


You can now choose your preferred discount options.



10. After choosing your preferred discount setup, click Next Step to proceed.


After choosing your preferred discount set up, click Next Step to proceed.



11. Choose the membership name you'd like the benefits applied to.


Choose the membership name you'd like the benefits applied to.



12. Specify the Type of Discount and the Discount Amount.

  • Flat-Rate - a fixed monetary value discount.
  • Percentage - a discount amount that changes based on the percentage of the ticket price.


Specify the Type of Discount and the Discount Amount.



13. Select if you'd like the members to be charged the regular service fee or not.


Select if you'd like the members to be charged the regular service fee or not.



14. Once done, click Next Step to proceed.


Once done, click Next Step to proceed.



15. In the next screen, you'll be prompted with a summary of your membership discount. 

  • You now choose which ticket types it applies to.


In the next screen, you'll be prompted with a summary of your membership discount.



16. Once done, click Finish to return to the ticket page.


Once done, click Finish to return to the ticket page.



17. Scroll up and click Save to finalize your changes.


Scroll up and click Save to finalize your changes.



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