How to Send an Email to All Attendees (General Admission, Reserved Seating & Virtual Events)

Modified on Fri, 8 Sep, 2023 at 1:17 PM

SimpleTix allows you to send email blasts to your attendees before or after your event with ease.

You have the option to send them immediately or schedule them for a later date.



To send an email to all attendees:


1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.


Once logged in, from the top menu click on Events.



3. Click on the search bar and type your event name to locate it.


Click on the search bar and type your event name to locate it.



4. Once you see it, click on the event to open it.


Once you see it, click on the event to open it.



5. Once inside the event, click Attendee Communication on the left panel.


Once inside the event, click Attendee Communication on the left panel.



6. Within Attendee Communication, click the Actions actions button on the upper right.


Within Attendee Communication, click the Actions actions button on the upper right.



7. Select Create Email Blast to begin creating your email.


Select Create Email Blast to begin creating your email.



8. Select the event time whose attendees you'd like to send the email to.


Select the event time whose attendees you'd like to send the email to.



9. If you'd like to select more than one date or past events, click More Options.

  • Display Past Event Times - This allows you to email attendees for events that have already ended.
  • Enable Multiple Time Selection - This lets you select several dates at once. 
  • Toggle the options to ON to enable them.


If you'd like to select more than one date or past events, click More Options.



10. Once enabled, go back to the date selection.

  • You can now choose all event times or pick several of your preferred dates.


Once enabled, go back to the date selection.



11. Add a Subject line for your email.


Add a Subject line for your email.



12. You can type your own Subject line or choose one from our template recommendations.


You can type your own Subject line or choose one from our template recommendations.



13. You'll have the option to attach the attendee's eTickets.

  • Toggle the option to ON to include them in the email.


You'll have the option to attach the attendee's eTickets.



14. Scroll down and type your email contents into the text box.


Scroll down and type your email contents into the text box.



15. You can customize the text as needed.

  • Include hyperlinks that lead to your website, venue maps, or other attachments.


You can customize the text as needed.



16. You can insert placeholders located at the bottom.

  • This will personalize the email and automatically populate attendee information. 


You can insert placeholders located at the bottom.
This will personalize the email and automatically populate attendee information.



17. At the bottom, you'll have the option to send the email immediately or schedule it for a later date or time.


At the bottom, you'll have the option to send the email immediately or schedule it for a later date or time.



18. You'll have different options depending on when you chose to send the email.


If you chose to schedule the email, scroll up and click Save.


A. This will save your email and it'll be sent on your chosen date and time.


If you chose to schedule the email, scroll up and click Save.




If you chose Now, scroll up and click on Send Email.


A. This will immediately send the email to all attendees in your selected event time.


If you chose Now, scroll up and click on Send Email.



B. After clicking Send Email, you'll get a confirmation message that it was successful.

  • Your attendees will receive it in a few minutes.


After clicking Send Email, you'll get a confirmation message that it was successful.
Your attendees will receive it in a few minutes.



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