How to Set a Questions per Attendee

Modified on Fri, 02 Feb 2024 at 01:31 PM

SimpleTix allows you to ask additional questions to your attendees. 

In some instances, there are questions that can just be answered once by the ticket purchaser, or sometimes you need each attendee to provide a response.



To set a question per attendee:


1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.


Once logged in, from the top menu click on Events.



3. Under the events list, type in your event's name to search for it.


Under the events list, type in your event's name to search for it.



4. Once you see it on the list, click on it to edit.


Once you see it on the list, click on it to edit.



5. Once within the event, on the left panel click Attendee Questions.


Once within the event, on the left panel click Attendee Questions.



6. Within Attendee questions, enable the option for "Do you want to ask for attendee information?".


Within Attendee questions, enable the option for "Do you want to ask for attendee information?".



7. This will reveal more options including asking for the attendee's Name, Phone Number, and Email.


This will reveal more options including asking for the attendee's Name, Phone Number, and Email.



8. At the bottom, enable the option for "Do you want to ask for custom attendee questions?".

  • This will reveal textboxes for your additional questions.


At the bottom, enable the option for "Do you want to ask for custom attendee questions?".



9. Type in your preferred questions.

  • After you enter your first question another slot becomes available so you can type in additional ones.
     

Type in your preferred questions.



10. To the right, you'll see an option for setting certain questions to Required or Optional.

  • Setting questions to Required means that the purchase cannot be completed unless all required fields and questions are filled.

To the right, you'll see an option for setting certain questions to Required or Optional.



11. To the right, Click Settings to bring up more options for your question.


To the right, Click Settings to bring up more options for your question.



12. Within the settings panel, go down to Only Ask Once per Order.

  • Make sure that this option is turned OFF.
  • By default, this option is disabled to make sure all attendees are asked.


Within the settings panel, go down to Only Ask Once per Order.



13. If you would prefer to just ask the question once during checkout, and you don't need the answers for all attendees, toggle the option to ON.


If you would prefer to just ask the question once during checkout, and you don't need the answers for all attendees, toggle the option to ON.




14. If your question is only valid for certain tickets, turn OFF the option for Ask For All Ticket Types then select which ticket you'd like it to be prompted for.




15. Once done, scroll up and click Save at the top right to finalize your changes.


Once done, scroll up and click Save at the top right to finalize your changes.


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