Reserved Seats - How to Password Protect a Category

Modified on Fri, 8 Sep, 2023 at 12:34 PM

SimpleTix allows you to password-protect a specific ticket category.


This can be used to hide or limit ticket sales to members-only or VIP-only, have specially priced tickets, and more.


To password-protect a category:


1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.


Once logged in, from the top menu click on Events.



3. Under the events list, type in your event's name to search for it.


Under the events list, type in your event's name to search for it.



4. Once you see it on the list, click on it to edit.


Once you see it on the list, click on it to edit.



5. Once in the event, click Times & Tickets on the left panel.

Once in the event, click Times & Tickets on the left panel.



6. On the next screen, you'll see a list of your event schedules. 

  • Click on the one you'd like to edit.


On the next screen, you'll see a list of your event schedules. 
Click on the one you'd like to edit.



7. Once inside the event time, scroll down to your preferred ticket category and click Settings to the right of it.


Once inside the event time, scroll down to your preferred ticket category and click Settings to the right of it.



8. Toggle Password Protect to ON.


Toggle Password Protect to ON.



9. You will then be prompted to type in the password for your ticket category.

  • Type in your preferred password.


You will then be prompted to type in the password for your ticket category.



10. Scroll up and click Save on the top right to finalize your changes.


Scroll up and click Save on the top right to finalize your changes.

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