SimpleTix now allows you to create waitlists.

This feature automatically activates once your tickets are sold out.

It will let your ticket buyers sign up and get notified once additional tickets are back in stock.

See below for a step-by-step guide on how to enable waitlists

1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.

3. Click on the search bar and type your event name to locate it.

4. Once you see it, click on the event to open it.

5. Within the event, click Waitlist on the left panel.

6. Within the Waitlist page, you'll now have the option to enable waitlists and to determine whether or not our system should automatically email attendees when new spots become available. 

7. Once the waitlist is enabled, your event page will now have a waitlist option instead of saying sold out.

8. Your attendees can now fill in their details to get notified once tickets are available.

9. Once additional ticket slots are available, if "Automatically Email Waitlist Attendees is on" your customers will receive an email automatically. If that setting is off, you can manually notify customers by following these steps:
General Admission - How to Set Event Capacity and Ticket Quantity

• You can then notify potential buyers by going back to the Waitlist page.
• Select the attendees you'd like to notify then click Email Selected.

10. You can now add your preferred message and click Send.

With the Waitlist Enabled and Automatically Email Attendees, if you refund or cancel an order we will notify 3x the number of spots on the waitlist than tickets that were refunded. So if for example, you refunded 3 tickets, we will notify 9 people on the waitlist that tickets are available.