Key Features for Festivals
Flexible Ticketing Options
Easily manage varied ticket types, from GA and Multi-Day to Flex Passes, tailored to your festival’s unique requirements.
Easy-to-Use Event Creation
Create and customize your festival event quickly with our intuitive platform, reducing complexity and saving time.
Onboarding Steps
FAQs
Frequently Asked Questions
Frequently Asked Questions
What types of tickets can I sell for my festival?
What types of tickets can I sell for my festival?
You can sell General Admission, VIP, Early Bird, Single-Day, Multi-Day, and flexible Flex Pass options that allow attendees to choose their entry days.
Can I offer payment plans for tickets?
Can I offer payment plans for tickets?
While built-in payment plans are not available, you may offer alternatives like donation tickets or external financing options.
How do I manage different access levels (e.g., GA vs. VIP)?
How do I manage different access levels (e.g., GA vs. VIP)?
Create separate ticket types with distinct descriptions and use visual cues such as colored wristbands for smooth on-site management.
Can I sell merchandise or add-ons alongside tickets?
Can I sell merchandise or add-ons alongside tickets?
Yes, SimpleTix lets you set up upsell items like camping passes, parking, or merchandise to enhance your revenue streams.
How do I handle on-site ticket sales and check-in?
How do I handle on-site ticket sales and check-in?
Utilize the mobile app for fast ticket scanning and on-site transactions, ensuring a smooth experience for both staff and attendees.
Can I limit the number of tickets sold for specific tiers or days?
Can I limit the number of tickets sold for specific tiers or days?
Absolutely — you can set capacity limits for each ticket type or even for individual event days to better manage attendance.
How do I promote my festival using the platform?
How do I promote my festival using the platform?
Leverage built-in marketing tools, social sharing features, and email integrations to create buzz and drive ticket sales.
Can I track sales from different promoters or partners?
Can I track sales from different promoters or partners?
Yes, you have two powerful options: Use trackable promo codes with unique URLs, or leverage our Affiliate Marketing Center for comprehensive tracking of sales, revenue, and orders generated by each partner or influencer.
What if I need to issue a refund?
What if I need to issue a refund?
Refunds can be processed directly through SimpleTix, whether full or partial, ensuring flexibility in managing unforeseen situations.
How do I manage staff access for ticket scanning and sales?
How do I manage staff access for ticket scanning and sales?
Add and assign roles to your team easily, giving them specific permissions for ticketing and on-site operations.