Key Features for Non-Profit Organizations
Donation Integration
Incorporate donation options directly into your ticketing process — an effortless, no-cost way to inspire community giving and support your cause.
Flexible Ticketing Options
Customize ticket types—whether general admission, VIP, or membership—to perfectly align with your event vision and maximize attendee engagement.
Volunteer/Staff Management
Empower your team by assigning roles and permissions to volunteers and staff, ensuring smooth event operations and a shared sense of purpose.
Unified Reporting & Analytics
Monitor ticket sales, donations, and overall event success in real time with unified reporting—insights that drive retention and help you celebrate every win.
Onboarding Steps
Creating Account
Create Your Event
Connect a Payment Processor
Take Your Event Live
Set Up Integrations
Customize Your Event Page
FAQ for Non-Profit Organizations
Q: How can I accept donations through the platform?
Q: How can I accept donations through the platform?
Leverage our free donation-enabled features by creating a dedicated donation ticket type or adding donation options during event creation — designed to empower your fundraising efforts.
Q: Can I set up different ticket prices for members versus non-members?
Q: Can I set up different ticket prices for members versus non-members?
Yes, you can define multiple ticket types with distinct pricing structures that allow your nonprofit to tailor experiences for every supporter.
Q: Can I offer early bird discounts or other promotions?
Q: Can I offer early bird discounts or other promotions?
Yes, configure early bird pricing, promo codes, and other discounts easily to reward early supporters and boost engagement.
Q: How do I manage volunteers and staff for my event?
Q: How do I manage volunteers and staff for my event?
Add volunteers or staff as users and assign them specific roles and permissions that ensure smooth operations and inspire team commitment.
Q: What payment processors do you integrate with?
Q: What payment processors do you integrate with?
We integrate with major processors like Square and Stripe, offering reliable options to power secure and free donation processing.
Q: Can I collect attendee information, such as dietary restrictions or t-shirt sizes?
Q: Can I collect attendee information, such as dietary restrictions or t-shirt sizes?
Yes, include custom attendee questions during registration to capture all the details you need to create a memorable event.
Q: How do I track ticket sales and revenue?
Q: How do I track ticket sales and revenue?
Use our comprehensive dashboard to gain real-time insights into ticket sales, donations, and overall event success — tools that help you retain supporters and celebrate every achievement.
Q: Can I track which board members, volunteers, or sponsors are generating ticket sales?
Q: Can I track which board members, volunteers, or sponsors are generating ticket sales?
Yes, the Affiliate Marketing Center allows you to create unique tracking links for each board member, volunteer, or corporate sponsor, providing detailed reports on sales they’ve generated. This is perfect for recognizing top supporters and optimizing your outreach strategies.
Q: How do I embed the ticketing system on my website?
Q: How do I embed the ticketing system on my website?
Several embeddable widgets and direct embed options allow SimpleTix to integrate seamlessly with your website, enhancing your online presence.
Q: Can I sell merchandise or other add-on items along with tickets?
Q: Can I sell merchandise or other add-on items along with tickets?
Yes, set up upsell items like merchandise or raffle tickets as add-on options during checkout to further boost your fundraising efforts.
Q: What if I need to refund a ticket?
Q: What if I need to refund a ticket?
Refunds can be processed swiftly through the platform, either partially or in full, ensuring a stress-free experience for your supporters.
Q&A
We need a system that integrates with our existing donor management software.
We need a system that integrates with our existing donor management software.
Use Zapier to connect SimpleTix with your CRM or export attendee data manually—ensuring your donor relationships flourish.
Our events often have last-minute changes. Can the system handle this?
Our events often have last-minute changes. Can the system handle this?
Yes, adjust event details, ticket types, and seating arrangements effortlessly even after going live, so you can adapt to support your mission.
We rely heavily on volunteers. Can we set up different access levels for staff and volunteers?
We rely heavily on volunteers. Can we set up different access levels for staff and volunteers?
Assign roles and permissions to ensure volunteers have limited access while empowering staff with full control.
We want to offer both online and on-site ticket sales. How does that work?
We want to offer both online and on-site ticket sales. How does that work?
Online sales are processed securely with your payment processor, while on-site sales are managed smoothly through our organizer app.
Our organization has a limited budget. How does pricing work?
Our organization has a limited budget. How does pricing work?
Enjoy zero setup or monthly fees—simply pay per ticket sold, with a special nonprofit discount designed to maximize your resources.
We need to collect specific attendee information, like meal preferences.
We need to collect specific attendee information, like meal preferences.
Customize registration forms with required or optional questions to capture essential details that ensure a memorable event experience.
Our attendees are not very tech-savvy. Is the system easy to use?
Our attendees are not very tech-savvy. Is the system easy to use?
Designed with simplicity in mind, the platform offers an intuitive interface and clear instructions so everyone can engage effortlessly.
We need to offer reserved seating and general admission options.
We need to offer reserved seating and general admission options.
Create different ticket types and sections within the same event, offering the flexibility needed to accommodate all your supporters.
We want to offer a donation option alongside ticket purchases.
We want to offer a donation option alongside ticket purchases.
Add donation functionalities directly to your event page, enabling free and optional contributions during checkout.
I have concerns about data security, especially with sensitive payment information.
I have concerns about data security, especially with sensitive payment information.
Rest assured that payment details are processed securely through your connected processor, with robust role-based permissions for added protection.
Our organization is tax-exempt. How does the system handle sales tax?
Our organization is tax-exempt. How does the system handle sales tax?
Configure your settings to reflect tax-exempt status, ensuring that sales tax is automatically adjusted where eligible.