Hit the ice with unstoppable energy! SimpleTix supercharges your rink operations with a breezy booking experience, flexible time slots designed for peak performance, and speedy check-ins that boost profitability—all while keeping every play smooth and hassle-free.

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Key Features for Ice Rinks

Easy Online Booking

Simplify reservations with an intuitive interface that lets customers book their ice time online quickly.

Flexible Time Slot Selection

Allow guests to choose a suitable time slot, ensuring smooth operations and efficient space use.

Self-Service Ticket Rescheduling

Enable customers to adjust their bookings on their own, reducing the workload on your team.

Contactless Entry with Mobile Tickets

Facilitate fast and secure check-ins with mobile ticketing, making entry simple and reliable.

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Onboarding Steps

Creating account

Begin by creating your SimpleTix account. This step launches your platform for a game-changing digital ticketing experience.

Create your event

Set up your event in record time with our dynamic event creation process that aligns perfectly with your rink’s schedule.

Connect a payment processor

Quickly connect your payment processor to streamline transactions and ensure efficient payment processing.

Take your event live

Launch your event with confidence and watch the bookings roll in as you edge closer to those sellouts.

Setup integrations

Enhance functionality by easily connecting essential integrations to automate workflows and expand capability.

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FAQ

Use the SimpleTix Organizer app on a mobile device paired with a compatible Square card reader to process on-site sales efficiently.

Yes, SimpleTix allows you to create multiple ticket types within each event with customized pricing for each group.

You can quickly cancel a session and use the bulk refund option to notify and refund affected ticket holders. Additionally, you can send an email notification directly from SimpleTix.

Yes. The self-service ticket rescheduling feature lets customers change their booking without additional assistance.

Attendees can be checked in by scanning their QR code via the SimpleTix Organizer app or through manual lookup if necessary.

No, the SimpleTix Organizer app uses your mobile device’s camera for scanning, eliminating the need for extra equipment.

The app requires an internet connection for real-time scanning. In areas with poor connectivity, consider using a mobile hotspot or an offline scanning solution with later data uploads.

Yes, by integrating your Square account, you can easily offer upsell items like skate rentals, concessions, or merchandise during the ticket purchase process.

Support is available via email, phone, and free one-on-one Zoom sessions. Refer to our helpdesk for detailed guides and troubleshooting advice.

Utilize the bulk creation tool to set up recurring events, allowing you to quickly add multiple dates and time slots.

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Q&A

Answer: Yes, the SimpleTix Organizer app enables efficient processing of on-site sales while allowing customers to purchase tickets via QR code at the rink.

Answer: Although the app uses real-time scanning, you can use a mobile hotspot or an offline scanning solution to maintain service during connectivity issues.

Answer: The user-friendly interface of the SimpleTix Organizer app is designed for quick training. Additionally, free one-on-one Zoom training sessions are available.

Answer: SimpleTix offers embeddable widgets and integrations with popular services like Mailchimp, facilitating smooth integration with your current systems.

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Pricing

Pricing: $0.79 + 2% per ticket. No monthly fees.

Get a detailed breakdown of SimpleTix pricing and fees.

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