How to Create Additional Questions

Modified on Fri, 08 Sep 2023 at 01:02 PM

There are times when you as an organizer may need to ask custom questions on checkout. 

With SimpleTix we provide a way for you to do so. 



To create additional questions:


1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.


Once logged in, from the top menu click on Events.



3. Under the events list, type in your event's name to search for it.


Under the events list, type in your event's name to search for it.



4. Once you see it on the list, click on it to edit.


Once you see it on the list, click on it to edit.



5. Once within the event, on the left panel click Attendee Questions.


Once within the event, on the left panel click Attendee Questions.



6. Within Attendee questions, enable the option for "Do you want to ask for attendee information?".


Within Attendee questions, enable the option for "Do you want to ask for attendee information?".



7. This will reveal more options including asking for the attendee's Name, Phone Number, and Email.


This will reveal more options including asking for the attendee's Name, Phone Number, and Email.



8. At the bottom, enable the option for "Do you want to ask for custom attendee questions?".

  • This will reveal textboxes for your additional questions.


At the bottom, enable the option for "Do you want to ask for custom attendee questions?".



9. Type in your preferred questions.

  • After you enter your first question another slot becomes available so you can type in additional ones.
     

Type in your preferred questions.



10. To the right, you'll see an option for setting certain questions to Required or Optional.

  • Setting questions to Required means that the purchase cannot be completed unless all required fields and questions are filled.

To the right, you'll see an option for setting certain questions to Required or Optional.



11. Once done, scroll up and click Save at the top right to finalize your changes.


Once done, scroll up and click Save at the top right to finalize your changes.



12. Your questions will now be visible during checkout.


Your questions will now be visible during checkout. 

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