• Each created category will have its default color assigned for the seating chart. You can change this to match your venue colors or business branding.

1. To change the color of the assigned seat, within Step 3 of creating your Reserved Seating Event, look for the ticket category you want to edit.

2. Click on Settings. This will reveal the color selection below.

3. Click on the square to reveal the color palette.

4. Drag the cursor across the palette or type in your unique hex code.

5. Click away from the pallet for the color change to apply

Another customization available for categories is Password Protection. 

• This allows you to limit who can purchase which ticket.

• The seating chart will show all available seats, but a seat category locked with a password will only be purchasable once the buyer puts in the code.

• You can use this for complimentary tickets or for tickets that are only available for VIPs, Staff, Members, etc.

1. To activate this, click Settings > Toggle Password Protected.

2. Type in your preferred password.

Here's an example of how the seat selection would look before the Password.

Here's how it'll appear after.

Aside from the standard categories, SimpleTix allows you to Add Sub-prices. 

• Sub-prices will allow you to add inclusions to a standard ticket. 
• For example: A reserved seat + drinks, seats with food, seats with merchandise, seats + Meet & Greet. You can customize this to fit your event inclusions.

1. To activate Sub-prices, choose the ticket category you like then enable Add Sub-price.

2. Type in the name of the Sub-priced ticket.

3. Set the price for the ticket with inclusions.

4. Specify how you'd like the fees charged.

• Using the recommended fee will pass on the SimpleTix and Payment portal fee to the buyer. The buyer will see an additional charge on top of the ticket price.

• Setting the fee to zero will deduct the fees from the ticket revenue or the credit card you have on file. This may vary depending on your location or type of payment.

Sub-priced tickets can also be set to Box Office Only. 

• This means that they can only be purchased on-site during live ticket sales in the venue.  

1. To do this, toggle the Box Office Only option located on the right section of your sub-priced ticket.