Once a ticket is sold, a portion of it is transferred to your payment gateway and SimpleTix (Details here). You, as an organizer, have the option to either pass this service to the customer or absorb the fee in the ticket price

  • Log in here: https://manager.simpletix.com/ 
  • Select the event you would like to set up the service fee for
  • If it's a General Admission event
    • Click on Event Times
    • Then click on a specific time