How to Send an Automatic Text Message (General Admission & Reserved Seating Events)

SimpleTix allows you to enable auto text messaging once your attendees check-in.

This allows you to send a short message and graphic. 

You'll no longer need printed brochures or maps.

Watch this video for more information or follow the steps below.

1. Go to manager.simpletix.com

2. Once logged in, from the top menu click on Events.

3. Click on the search bar and type your event name to locate it.

4. Once you see it, click on the event to open it.

5. Once inside the event, click Attendee Communication on the left panel.

6. Within Attendee Communication, click the Actions actions button on the upper right.

7. Select Automatic Text Messages to customize the message your attendees will receive.

• If you do not see this option, please send an email to support@simpletix.com for activation.

8. Messages will be sent After Attendee Check-In

• This will happen after their ticket has been scanned.
• We plan to add more options for when texts are sent in the future.

9. Choose how soon after check-in the text messages are sent.

• You can have it immediately sent or specify how many minutes after the ticket is scanned.

10. Type the message you want included in the text, you can also include links to your site.

11. You also have the option to add an image to the text.

• Check the box to enable it.
• This is useful for maps, coupons time tables, and more.

12. Drag an image to the gray box or click the link to upload from your device.

13. Once you have your details and image uploaded, check the confirmation box at the bottom.

• This will serve as verification that the details added are not spam.

14. Click on Save to finalize your changes.

• Your automatic text messaging is now complete.
• We recommend having the attendee's phone number required during checkout so each of them receives the text message after checking in.