Box Office & Managing Orders

The box office side is where you create and manage orders. You can process new orders. You can lookup and modify existing orders. You can also send our event reminders.

View or Change Participant Details
Situation: You have an order where the customer would like you to change the names on the e-Tickets. Overview: This article will show you how to:    1...
Tue, 22 Dec, 2015 at 5:46 PM
How to view and edit attendee survey answers for an order?
You can view the survey questions and answers on the attendee list. You can also view them per order.   Here is a video overview:
Tue, 22 Dec, 2015 at 6:08 PM
Setting up the Epson T88V
The T88V is great receipt and ticket printer for your venue. Here's a video featuring it. The Setting up the Epson T88V is a simple, see this video, or...
Tue, 22 Dec, 2015 at 6:10 PM
Generate and Print Attendee Badges
If you'd like to make attendee badges for your event, it is possible to export all attendee information according to standard Avery sizes! From the B...
Tue, 22 Dec, 2015 at 6:12 PM
Easy Entry App
Easy Entry is a ticket scanning & validation Android and Windows  app. It works with Android and Windows tablets and phones! Simple steps: Instal...
Tue, 22 Dec, 2015 at 6:13 PM
What Are Not Processed Orders?
Orders that have the status of not processed are unpaid or incomplete orders. Examples: A customer came to your store and added an item to their cart ...
Tue, 22 Dec, 2015 at 6:14 PM
Enable instant printing of e-Tickets
Here’s what you need to do to enable Firefox to immediately print without showing the print preferences dialog box. Type about:config at Firefox’s l...
Tue, 22 Dec, 2015 at 6:15 PM
Exporting Attendee Lists
It is possible to export participant lists in Excel, Word, CSV and in PDF format. 1.  From the Box Office, you will see a section called "Attendee L...
Fri, 15 Apr, 2016 at 10:29 AM
Send or Re-send Tickets to Clients from Box Office
If a client contacts you and says that they do not have their e-ticket, or if you have chosen to manually send e-tickets to clients who have utilized offlin...
Tue, 22 Dec, 2015 at 6:17 PM
Ticket Purchases at the Box Office
This article outlines how box office sales work Note: Normal Box Office users (who do not have Admin or Manager user roles assigned to them as well) can si...
Tue, 22 Dec, 2015 at 6:18 PM