By default customers get an eTicket Order Confirmation email.  If you would like to add content to the top of this email, just follow these simple steps.

1 - From the manager's panel, select Setting & Options > Settings > Other Settings.  Under the Email and eTickets section you will see Email listing and the "Email Templates" link is to the right.  Click this

2 - Select Order Confirmation & eTickets from the pull-down menu:

3 - Choose Insert Tag to add  to your email template, such as Store Name and Participant name.

4 - This is how the Receipt will look in the email which is automatically sent:

To learn more about Updating other Email Templates, see How to Update Email Templates

For a list of all Email Templates, see article: Email Templates