> ## Documentation Index
> Fetch the complete documentation index at: https://help.simpletix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Change the Account Owner on SimpleTix

> Account owners can reassign ownership to another admin directly from the Manager Portal using email verification.

Account owners can now reassign ownership to another Administrator directly from the Manager Portal — no need to contact SimpleTix Support.

## Requirements

Before you begin, ensure that the person you want to transfer ownership to is already an **Administrator** on your account. If they aren't, [add them as an Administrator](/docs/user-and-roles/user-roles) first.

## Reassigning Ownership

<Steps>
  <Step title="Go to Users & Roles">
    Log in to [manager.simpletix.com](https://manager.simpletix.com). In the top navigation, click **Settings**, then select **Users & Roles**.
  </Step>

  <Step title="Click Change Owner">
    You'll see a **Change Owner** button. Click it and select the Administrator you want to transfer ownership to.
  </Step>

  <Step title="Verify with Email PIN">
    A verification PIN will be sent to the current owner's email address. Enter the PIN to confirm the transfer.
  </Step>

  <Step title="Transfer Complete">
    Once verified, ownership is reassigned immediately. **Both the old and new owner will be logged out** of SimpleTix. The new owner can then log back in with full owner-level access.
  </Step>
</Steps>

<Warning>
  After the transfer, the previous owner retains their Administrator role but no longer has owner-level privileges. Only the account owner can initiate another ownership transfer.
</Warning>

<Card title="User Roles Management" icon="user-gear" href="/docs/user-and-roles/user-roles">
  Learn about the different user roles available in SimpleTix and how to manage them.
</Card>