> ## Documentation Index
> Fetch the complete documentation index at: https://help.simpletix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting a Socket Scanner to the SimpleTix Organizer App

> Instructions for pairing your Socket Scanner with your mobile device and configuring it in SimpleTix.

# Pairing Your Socket Scanner S740

To get started with your Socket Scanner for ticket scanning at events, follow these steps to pair it with your mobile device and configure it in SimpleTix.

<Steps>
  <Step title="Pair the Socket Scanner to Your Mobile Device">
    <Info>
      The pairing process can be finicky, so be patient and follow the prompts carefully.
    </Info>

    * Download the **Socket Scanner Mobile App** on your device
    * Follow the pairing instructions provided within the app
    * Ensure your scanner switches to **APP MODE** after pairing
    * **APP MODE** is essential for proper functioning with SimpleTix
  </Step>

  <Step title="Configure Scanner Settings in SimpleTix">
    After pairing your scanner with your phone:

    * Open the **SimpleTix app** on your mobile device
    * Navigate to **Settings**
    * Under the **Scanner** section, select **"Socket Scan"**
  </Step>

  <Step title="Start Scanning Tickets">
    Now you're ready to scan tickets:

    * Navigate to the **Admit** tab in the SimpleTix app
    * Choose one of these scanning options:
      * Use **Scan Anything mode**
      * Or, select an event and tap the **QR code icon** in the bottom right corner of the screen
    * Point your socket scanner at the barcode or QR code on the ticket
    * The app will process the scan and show the ticket details
  </Step>
</Steps>

<Tip>
  Once the code is read successfully, you'll see confirmation in the SimpleTix app. Your scanner is now fully set up and ready to use for checking in attendees at your events!
</Tip>

<Card title="Troubleshooting Scanner Issues" icon="wrench">
  If your scanner isn't working properly, try these steps:

  * Ensure the scanner is fully charged
  * Restart both the scanner and your mobile device
  * Re-pair the scanner following the steps above
  * Check that APP MODE is active on the scanner
</Card>