> ## Documentation Index
> Fetch the complete documentation index at: https://help.simpletix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Merchandise for Stripe and PayPal Events

> Learn how Stripe and PayPal organizers can create merchandise in SimpleTix and attach items to events for checkout.

Stripe and PayPal organizers can sell merchandise through SimpleTix checkout. Create items in your merchandise catalog, then attach those items to the events where buyers should see them.

<Note>
  Square-connected accounts can continue using Square catalog items. If Square is connected, item names, prices, and variants are managed in Square and synced into SimpleTix.
</Note>

## Create a Merchandise Item

<Steps>
  <Step title="Open Merchandise">
    Go to [Settings > Merchandise](https://manager.simpletix.com/general/merchandise).
  </Step>

  <Step title="Create an item">
    Click **Create Item**.
  </Step>

  <Step title="Add item details">
    Enter the **Item Name**, optional description, category, price, and item image.
  </Step>

  <Step title="Choose tax and inventory settings">
    Set the tax treatment, maximum quantity per order, and inventory tracking options.
  </Step>

  <Step title="Save the item">
    Click **Save** to make the item active, or **Save as Draft** if you are not ready to sell it.
  </Step>
</Steps>

## Add Variants

Use variants when one item has options such as size, color, or style.

1. Open the merchandise item.
2. Expand **Variants**.
3. Click **Add Variant**.
4. Enter the variant name, price, stock quantity, and SKU if needed.
5. Save the item.

Each variant can have its own price and inventory quantity.

## Attach Merchandise to an Event

After the item exists in your catalog, attach it to an event.

<Steps>
  <Step title="Open the event">
    Go to **Events** and open the event where the item should be sold.
  </Step>

  <Step title="Open Merchandise">
    In the event setup menu, open **Merchandise**.
  </Step>

  <Step title="Attach items">
    Click **Attach Items**, select the merchandise items, and click **Next**.
  </Step>

  <Step title="Choose buyer eligibility">
    Choose whether the item should be offered to buyers purchasing **Any ticket** or only **Specific ticket types**.
  </Step>

  <Step title="Confirm">
    Click **Confirm & Attach**.
  </Step>
</Steps>

Attached merchandise appears during checkout for that event.

## Limit Merchandise to Specific Ticket Types

Use ticket-type restrictions when an item should only be offered to certain buyers.

1. Open the event's **Merchandise** section.
2. Attach a new item or edit an attached item.
3. Under **Offer merchandise to customers who are buying**, choose **Specific ticket types**.
4. Select the eligible ticket types.
5. Save the changes.

If no restrictions are selected, the item is available to all eligible ticket buyers for that event.

## Troubleshooting

<AccordionGroup>
  <Accordion title="I do not see Create Item">
    If your account is connected to Square, merchandise is managed in Square. Update the item in Square, then use **Sync Now** in SimpleTix.
  </Accordion>

  <Accordion title="The item does not appear at checkout">
    Confirm the item is active, attached to the event, not sold out, and not restricted to a ticket type the buyer has not selected.
  </Accordion>

  <Accordion title="The wrong buyers can see the item">
    Edit the event merchandise settings and change **Any ticket** to **Specific ticket types**.
  </Accordion>

  <Accordion title="Inventory is not behaving as expected">
    Check whether the item uses global stock or variant stock. If variants exist, stock is managed on the variants.
  </Accordion>
</AccordionGroup>

<Card title="Managing Payment Processors" icon="money-bill" href="/docs/billing-and-fees/managing-payment-processors-on-simpletix">
  Review how payment processor settings affect checkout and sales.
</Card>