> ## Documentation Index > Fetch the complete documentation index at: https://help.simpletix.com/llms.txt > Use this file to discover all available pages before exploring further. # Connect a PayPal Business Account > Connect your PayPal Business account to SimpleTix in Settings > Store, check that it can take payments, and fix common connection problems. PayPal takes online payments for your SimpleTix events. Payments go to your own PayPal Business account, and you transfer them to your bank from PayPal. PayPal doesn't work with card readers in the SimpleTix Organizer App, so choose [Square](https://help.simpletix.com/docs/payment-processor/square/setting-up-new-square-account.md) or [Stripe](https://help.simpletix.com/docs/payment-processor/stripe/connect-stripe.md) if you sell in person. ## Where PayPal is available In the **United States** and **France**, PayPal is one of the main cards in **Settings** > **Store**. In other countries, the PayPal card may be listed under **Click here to view other payment options** on the same page. With PayPal, the SimpleTix service fee is deducted during each transaction. See the [Ticket Fees and Billing Guide](https://help.simpletix.com/docs/billing-and-fees/ticket-fees-and-billing-guide.md) for details. *** ## Before you start * You need a **PayPal Business account**. Personal accounts can't be connected. * Confirm your email address in PayPal and finish your PayPal business profile before you connect. * Sign in to SimpleTix as the **Owner** or an **Admin**. Only these roles can open **Settings** > **Store**. * Only one processor can be connected at a time. If another processor is connected, disconnect it first. *** ## Connect PayPal **1. Open Store Settings** Sign in at [manager.simpletix.com](https://manager.simpletix.com), click **Settings** in the top menu, then **Store** on the left ([direct link](https://manager.simpletix.com/general/store)). **2. Click Connect on the PayPal card** Under **How To Get Paid - Recommended Payment Providers**, click **Connect** on the PayPal card. Outside the United States and France, click **Click here to view other payment options** first. If SimpleTix asks for a one-time code, enter the 5-digit code from your email under **Enter One-Time Code** and click **Verify**. The code expires 10 minutes after it's sent. If you see **This code has expired**, click **resend the code** and enter the new one. **3. Sign in to PayPal and approve** You're taken to PayPal. Sign in with your PayPal Business account and give SimpleTix the permissions PayPal asks for. **4. Return to SimpleTix** PayPal sends you back to **Store Settings**, where you see **PayPal Connected Successfully**. **5. Choose your currency** In the **Currency** section that now appears on the page, choose the currency you sell in, then click **Save**. *** ## Check that it's working 1. The PayPal card shows **Deactivate** instead of **Connect**, and an **Account Info** link. 2. Click **Account Info**. Check that **Account Name** and **Account ID** match the PayPal account you meant to connect, and that **Is Transaction Enabled?** says **Yes**. 3. Under **Supported Payment Methods**, check the status of each payment method PayPal has enabled for your account. 4. After you take your event live, and before you share its link, buy one low-priced ticket yourself. Check that the payment appears in your PayPal account, then [refund the order](https://help.simpletix.com/docs/orders/guide-to-processing-refunds.md). PayPal usually keeps its processing fee on a refund. If you change something in PayPal, click the refresh button next to **PayPal** at the top of **Account Info** to load the latest details. *** ## Payouts Ticket money goes to your PayPal Business account balance. You transfer it to your bank from PayPal, by hand or with PayPal's automatic transfers where PayPal offers them. SimpleTix doesn't hold the money or set the timing. See [Understanding SimpleTix Payouts](https://help.simpletix.com/docs/billing-and-fees/understanding-simpletix-payouts.md), or search PayPal's Help Center for how to transfer money from your PayPal balance to your bank. In the United States, PayPal issues your tax forms, such as the 1099-K. SimpleTix doesn't issue tax forms. *** ## Troubleshooting > [accordion] SimpleTix says I must finish setting up my PayPal account > > PayPal hasn't finished your business profile. Sign in to PayPal, click **Complete your profile**, finish the steps, then come back to **Settings** > **Store** and click **Connect** again. > [accordion] I came back from PayPal, but the card still shows Connect > > PayPal didn't confirm everything SimpleTix needs. Check that you're using a **Business** account, that your email address is confirmed in PayPal, and that you approved the permissions PayPal asked for. Then click **Connect** again. > [accordion] Is Transaction Enabled? says No > > PayPal isn't letting this account receive payments yet. Sign in to PayPal and resolve any notices or limitations on your account, then open **Account Info** and click refresh. For account questions, contact PayPal. > [accordion] Failed to generate PayPal connection URL > > SimpleTix couldn't start the PayPal connection. Refresh the page and click **Connect** again. If it keeps happening, contact [SimpleTix Support](mailto:support@simpletix.com). > [accordion] There's no Connect button on the PayPal card > > Another processor is already connected. Disconnect it first, then connect PayPal. > [accordion] I don't see an Account Info link > > **Account Info** is shown only to the **Owner** and **Admins**, and only while PayPal is connected. *** ## Switching to a different PayPal account or processor > [!WARNING] > > Clicking **Deactivate** on the PayPal card disconnects PayPal right away. Buyers can't pay for paid tickets until you connect a processor again. 1. In **Settings** > **Store**, click **Deactivate** on the PayPal card. 2. Click **Connect** on the card for the processor you want, and follow its steps. To use a different PayPal account, click **Connect** on the PayPal card and sign in to the other account. > [card] [Connect Your Payment Processor](https://help.simpletix.com/docs/getting-started/creating-processor.md) > > Compare Square, Stripe and PayPal. > [card] [Payment Processor Guide](https://help.simpletix.com/docs/billing-and-fees/managing-payment-processors-on-simpletix.md) > > Payment methods at checkout, switching processors and troubleshooting. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.