> ## Documentation Index
> Fetch the complete documentation index at: https://help.simpletix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SimpleTix for Community

> Strengthen your community events with effortless setup, integrated donations, and hassle-free ticket sales using SimpleTix.

SimpleTix empowers community organizations to create vibrant, impactful events with ease. Enjoy a streamlined setup, seamless donation options, and hassle-free ticket sales that let you focus on what truly matters: your community.

## Key Features for Community

<div style={{ display: 'grid', gridTemplateColumns: 'repeat(2, minmax(300px, 1fr))', gap: '1rem' }}>
  <Card>
    <h3 style={{ color: '#4284b3' }}>General Admission Ticketing</h3>
    <p>Manage entry with efficient ticketing designed for community events of all sizes.</p>
  </Card>

  <Card>
    <h3 style={{ color: '#4284b3' }}>Donation Options</h3>
    <p>Include donation options to support local causes and community initiatives.</p>
  </Card>

  <Card>
    <h3 style={{ color: '#4284b3' }}>Customizable Event Pages</h3>
    <p>Create event pages that reflect your community’s identity and meet your specific needs.</p>
  </Card>

  <Card>
    <h3 style={{ color: '#4284b3' }}>Mobile-Friendly Check-In</h3>
    <p>Utilize a straightforward mobile check-in system for smooth attendee entry.</p>
  </Card>
</div>

## Onboarding Steps

<Steps>
  <Step title="Creating account" icon="user">
    <p>
      Begin by creating your account. This is required to manage your events effectively.
    </p>

    <div style={{ display: 'grid', gridTemplateColumns: 'repeat(2, 1fr)', gap: '1rem' }}>
      <Card title="Creating account" icon="user" href="/docs/getting-started/creating-account">
        Start here to set up your account and unlock the full potential of SimpleTix.
      </Card>
    </div>
  </Step>

  <Step title="Create your event" icon="calendar">
    <p>
      Set up your event using our intuitive interface. Capture essential details quickly and simply.
    </p>

    <div style={{ display: 'grid', gridTemplateColumns: 'repeat(2, 1fr)', gap: '1rem' }}>
      <Card title="Create your event" icon="calendar" href="/docs/getting-started/creating-event">
        Configure the basic details of your event in a straightforward manner.
      </Card>
    </div>
  </Step>

  <Step title="Connect a payment processor" icon="money-bill">
    <p>
      Link your payment processor to ensure fast, secure transactions with minimal delays.
    </p>

    <div style={{ display: 'grid', gridTemplateColumns: 'repeat(2, 1fr)', gap: '1rem' }}>
      <Card title="Connect processor" icon="money-bill" href="/docs/getting-started/creating-processor">
        Integrate your payment processor for efficient financial management.
      </Card>
    </div>
  </Step>

  <Step title="Take your event live" icon="rocket">
    <p>
      Publish your event to start selling tickets and manage attendance.
    </p>

    <div style={{ display: 'grid', gridTemplateColumns: 'repeat(2, 1fr)', gap: '1rem' }}>
      <Card title="Take event live" icon="rocket" href="/docs/getting-started/taking-event-live">
        Launch your event and begin managing your attendees.
      </Card>
    </div>
  </Step>

  <Step title="Set up integrations" icon="plug">
    <p>
      Connect essential third-party tools to extend the capabilities of your platform.
    </p>

    <div style={{ display: 'grid', gridTemplateColumns: 'repeat(2, 1fr)', gap: '1rem' }}>
      <Card title="Email Integration" icon="envelope" href="/docs/integrations/connecting-mailchimp-to-simpletix">
        Connect your email tools for seamless communication.
      </Card>
    </div>
  </Step>
</Steps>

## FAQ

## FAQ

<Accordion defaultOpen title="How do I set up different ticket prices for adults and children?">
  <p>Create separate General Admission ticket types (e.g., "Adult Ticket" and "Child Ticket") and set individual prices for each.</p>
</Accordion>

<Accordion defaultOpen title="Can I accept donations through the platform?">
  <p>Yes, you can enable a donation option during checkout or add a dedicated "Donation" ticket type.</p>
</Accordion>

<Accordion defaultOpen title="How do I promote my event online?">
  <p>Share your unique event link and QR code via social media, email newsletters, or embed the event widget on your website.</p>
</Accordion>

<Accordion defaultOpen title="Can I track ticket sales from our local business partners and sponsors?">
  <p>Yes, our <a href="/docs/marketing/affiliate-marketing-center">Affiliate Marketing Center</a> allows you to create unique tracking links for each local business, sponsor, or community partner. This provides detailed reports on attributed sales, perfect for recognizing supporters and building stronger community partnerships.</p>
</Accordion>

<Accordion defaultOpen title="Can I sell tickets at the door?">
  <p>Yes, use the SimpleTix mobile app with a connected Square card reader for on-site ticket sales.</p>
</Accordion>

<Accordion defaultOpen title="How do I check in attendees at my event?">
  <p>Use the mobile app’s QR code scanning feature to quickly and efficiently check in attendees.</p>
</Accordion>

<Accordion defaultOpen title="Can I offer a discount for early bird purchases?">
  <p>Yes, set up special offers with specific start and end dates to provide early bird discounts.</p>
</Accordion>

<Accordion defaultOpen title="What if I need to refund a ticket?">
  <p>Refunds can be processed directly through SimpleTix either back to the original payment method or as a gift card.</p>
</Accordion>

<Accordion defaultOpen title="Can I collect additional information from attendees?">
  <p>Yes, add custom questions to your ticket order forms to gather extra details, such as dietary restrictions or t-shirt sizes.</p>
</Accordion>

<Accordion defaultOpen title="How do I integrate my event with my website?">
  <p>Use our embeddable widgets to incorporate your event page directly into your website.</p>
</Accordion>

<Accordion defaultOpen title="Can I use this platform for free events?">
  <p>Yes, SimpleTix supports free events. Note that for a high volume of free events, a small per-ticket fee may apply.</p>
</Accordion>

## Q\&A

<Accordion defaultOpen title="We're a small organization with limited tech experience. Is the platform easy to use?">
  <p>SimpleTix is designed for ease of use. Our clear setup instructions and available support resources help users with any technical background.</p>
</Accordion>

<Accordion defaultOpen title="We already use another ticketing platform. Why should we switch?">
  <p>The platform is tailored for community events—offering simple Square integration, straightforward donation options, and customizable ticketing at a competitive price.</p>
</Accordion>

<Accordion defaultOpen title="We're concerned about the security of online payments.">
  <p>Our trusted payment processors, such as Square, ensure that transactions are encrypted and secure.</p>
</Accordion>

<Accordion defaultOpen title="We need to sell tickets both online and at the door.">
  <p>With SimpleTix, you can manage online sales and use our mobile app with a Square card reader for on-site transactions.</p>
</Accordion>

## Pricing

<Card title="Pricing: $0.79 + 2% per ticket. No monthly fees." icon="dollar-sign" href="https://www.simpletix.com/pricing.php">
  Get a full breakdown of SimpleTix pricing and fees.
</Card>