> ## Documentation Index
> Fetch the complete documentation index at: https://help.simpletix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Waivers in SimpleTix

> Learn how to effectively manage waivers using Smartwaiver integration or built-in features in SimpleTix, including setup and status tracking.

# Managing Waivers in SimpleTix

## 1. Using Smartwaiver (Third-Party Integration)

### A. Setting Up Smartwaiver with SimpleTix

Follow [Connecting Smartwaiver](/docs/integrations/connecting-smartwaiver) to connect your account, select an event waiver template, and configure who can sign. The signing mode determines whether attendees sign individually or an adult can include minors.

### B. Checking Waiver Status & Sending Reminders

* **To view waiver status:**
  1. Log in to your [Manager Portal](https://manager.simpletix.com).
     * Click **Events**.
     * Select your event.
     * Click **Attendee List**.
  2. Scroll until you see the **Smartwaiver** column:
     * A green check indicates a signed waiver.
     * A link icon indicates the waiver remains unsigned.
  3. For order-specific details, check under **Order Management** by clicking **Admission Details** for that order.

* **To send a waiver reminder:**
  1. In the Attendee Management section, click **Options** and choose **Smartwaiver Reminder**.
  2. Enter the email subject and body message. The system automatically inserts the correct waiver link for each attendee who has not signed.
  3. An email reminder is then sent to expedite the check-in process.

## 2. Using Built-In Options

### A. SimpleTix Terms & Conditions

* Customize your general terms and conditions by navigating to **Settings > Terms and Conditions**.
* All purchasers will be required to acknowledge these terms during checkout.

### B. Attendee Questions

* For event-specific confirmations or waivers, use the **Attendee Questions** feature.
* This allows you to add custom questions (such as a waiver acknowledgment) during registration.

## Buyer Access Through Manage Your Order

Buyers can open required waiver actions from their confirmation email or Manage Your Order. The center shows outstanding waivers and updates to a signed state when all required waivers are complete. For multiple attendees, check each attendee’s status.

Share the [Manage Your Order buyer guide](/docs/ticket-buyer-help/manage-your-order) with attendees who need help opening their waiver actions.

<Card title="See Also" icon="link" href="/docs/integrations/connecting-smartwaiver/">
  Setting up the SmartWaiver integration.
</Card>


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