> ## Documentation Index
> Fetch the complete documentation index at: https://help.simpletix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Waivers in SimpleTix

> Learn how to effectively manage waivers using Smartwaiver integration or built-in features in SimpleTix, including setup and status tracking.

# Managing Waivers in SimpleTix

## 1. Using Smartwaiver (Third-Party Integration)

### A. Setting Up Smartwaiver with SimpleTix

* Create a Smartwaiver account at the [Smartwaiver website](https://www.smartwaiver.com/).
* In Smartwaiver, obtain your unique webhook URL by following their instructions.
* Log in to your [Manager Portal](https://manager.simpletix.com).
* Navigate to your event settings and go to the Integrations section. Replace the placeholder “your\_event\_id” in URLs (e.g., [https://manager.simpletix.com/orders/attendee-management/your\_event\_id](https://manager.simpletix.com/orders/attendee-management/your_event_id)) with your actual event ID.
* In the integration settings, locate the Smartwaiver option and paste your webhook URL.
* Finally, select the appropriate Smartwaiver template you’ve created to match your event’s waiver requirements.

<Info> SimpleTix currently only supports setting a waiver for each distinct ticket. This means if someone purchases four tickets, they will receive four waivers. </Info>

### B. Checking Waiver Status & Sending Reminders

* **To view waiver status:**
  1. Log in to your [Manager Portal](https://manager.simpletix.com).
     * Click **Events**.
     * Select your event.
     * Click **Attendee List**.
  2. Scroll until you see the **Smartwaiver** column:
     * A green check indicates a signed waiver.
     * A link icon indicates the waiver remains unsigned.
  3. For order-specific details, check under **Order Management** by clicking **Admission Details** for that order.
* **To send a waiver reminder:**
  1. In the Attendee Management section, click **Options** and choose **Smartwaiver Reminder**.
  2. Enter the email subject and body message. The system automatically inserts the correct waiver link for each attendee who has not signed.
  3. An email reminder is then sent to expedite the check-in process.

## 2. Using Built-In Options

### A. SimpleTix Terms & Conditions

* Customize your general terms and conditions by navigating to **Settings > Terms and Conditions**.
* All purchasers will be required to acknowledge these terms during checkout.

### B. Attendee Questions

* For event-specific confirmations or waivers, use the **Attendee Questions** feature.
* This allows you to add custom questions (such as a waiver acknowledgment) during registration.

<Card title="See Also" icon="link" href="/docs/integrations/connecting-smartwaiver/">
  Setting up the SmartWaiver integration.
</Card>