> ## Documentation Index
> Fetch the complete documentation index at: https://help.simpletix.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing and Viewing Admission Details

> Learn how to manage attendee admissions, view ticket statuses, and export attendance data using Manager Portal.

# How to Manage and View Admission Details on the web

## 1. Accessing Attendee Management

* Log in to [Manager Portal](https://manager.simpletix.com).
* Click **Events** on the top rail and select your event.
* In the left-hand rail, click **Attendee List**. You can also copy the URL from your browser's address bar once on the event's management page; this URL contains the unique event identifier, which serves as a direct link.

<img src="https://mintcdn.com/simpletix/9sZRej-ODPu2S0DN/images/attendeelist.png?fit=max&auto=format&n=9sZRej-ODPu2S0DN&q=85&s=2bc0ff7c66bb5159c05648fac0b3fda8" alt="images/attendeelist.png" width="676" height="405" data-path="images/attendeelist.png" />

## 2. Admitting or Unadmitting Individual Tickets

* On the Attendee List page, next to each attendee's name, you'll see a **Mark admitted** button.
  * Click this button to admit the ticket – once admitted, the button will turn green and display **Admitted**
  * Click the **Admitted** button again to unadmit it if you need to allow the ticket to be scanned again.

## 3. Admitting or Unadmitting All Tickets in an Order

* Click on the **Order ID** to view the details for that order.
* From the order details page, you can:
  * Use the **Admit All** option to mark every ticket in that order as admitted.
    * *Note:* If the order contains tickets with different dates (such as a multi-day pass or tickets for various performances), using **Admit All** will mark every ticket as admitted regardless of the individual event date. Use this option with caution.
  * Toggle the admission status for all tickets if you need to reverse the process. All tickets in the order will have their statuses toggled, so handle bulk actions carefully.

## 4. Viewing Admission Details

* By clicking on an **Order ID**, you can view an order's details.
* The detailed view displays:
  * Whether a ticket has been admitted.
  * Which scan device was used.
  * Date and time of admission.

## 5. Accessing Detailed Admission Reports

* On the Attendee List page, click the **Options** button and select **View Admission Data**.
* The report provides detailed information, including:
  * The number of scans per ticket.
  * Date, time, and scan device details.
* For a broader data overview, including attendee questions, smartwaiver status, and no-shows, export the attendee list.

## 6. Exporting Attendee Data

* Click **Options** and select **Export List**.
* You can choose to include additional data such as survey questions or order notes.
* Have the report emailed to you or downloaded in the download center. This exported data helps identify attendees who haven't checked in (tickets with blank **Admitted** entries).

<Tip title="Export All Attendees Across Events">
  SimpleTix now offers the ability to export attendee data from all events at once. To access this feature, click **Reports** on the top rail, select **Downloads**, then click the **Export All Attendees** button on the Sales Report page. Learn more in our [Guide to SimpleTix Reports](/docs/reports/guide-to-simpletix-reports#32-exporting-all-attendees-across-all-events).
</Tip>

## 7. Mailchimp Integration

* If your Mailchimp account is connected, you can export attendee data directly to Mailchimp from the **Options** menu for further marketing or follow-up.

# How to Manage and View Admission Details in the SimpleTix Organizer App

## 1. Accessing Admit Screen

* Select Admit on the top rail of the app (by default the app will open into sell mode)
* Select your event
* Search by Attendee Name, Buyer Name, Order Number, or Last 4 Digits of the Credit Card

## 2. Swipe to the right to admit. Swipe to the left to unadmit

## 3. Click on an attendee to see more info

* You can edit their name, upload a photo, view Attendee Questions and Order Notes, or view the order. Viewing the order will let you see other tickets associated with the order. Clicking Admit Now will admit the tickets
* **Flex Pass:** Clicking on the photo will let you take a picture of the attendee and store it with their ticket

<CardGroup cols="2">
  <Card title="Group Admit Feature" icon="square-1" href="/docs/attendee-management/admissions/group-admit-feature-for-simpletix">
    Explore methods to manage group admissions with SimpleTix.
  </Card>
</CardGroup>